Learning and Development Manager

1 week ago


Johannesburg, South Africa Manhattan Group Full time

**Learning and Development Manager**

**Location: Nigeria**

**Salary: US$4,2000**

We are recruiting for a dynamic and passionate Learning and Development Manager to join an established and fast-paced operation in Nigeria. This role is ideal for someone who thrives in high-volume environments and is passionate about people development and service excellence.

Our client operates multiple restaurants, lounges, and bars, alongside a major convention centre with capacity for over 2,000 guests. We are looking for an individual who can design and implement impactful training programs to elevate guest experiences and enhance team performance across the board.

**Key Responsibilities**:
Develop and deliver engaging training programs for front-line and management teams across F&B outlets and the convention centre

Focus on service excellence, upskilling teams in guest experience, operational standards, and brand values

Assess training needs and create tailored learning solutions for a diverse, large-scale team

Drive a culture of continuous improvement and high performance

Monitor training effectiveness and implement improvements based on feedback and results

Ensure compliance with health, safety, and service standards

Mentor and coach departmental trainers to support operational goals

**Key Requirements**:
Prior experience in large-scale hotel operations is essential

Experience overseeing training for multiple outlets, including restaurants, lounges, bars, and events venues

Formal training qualifications are required

Strong background in food and beverage training, with hands-on experience

Excellent communication and leadership skills

Ability to engage and inspire a multicultural workforce

Proven success in delivering high-impact training in fast-paced environments

**The Offer**:
Salary US$42K net

Accommodation provided

Medical cover

Annual return flight

Single status only

Application Question(s):

- Are you comfortable working in Nigeria?
- Have you worked as a Training Manager in hotels?
- Have you been responsible for training F&B Services?
- In which countries have you worked?

Work Location: In person



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