Commercial Account Manager

1 day ago

Johannesburg, South Africa Epsidon Management & Marketing Consultancy Full time

**Job Title: Commercial Account Manager**

**Division**:Commercial & Digital Sales

**Location & Address**:Johannesburg

**Reports to**:Commercial Manager

**Direct Subordinates**:0

**Total Staff in Function**:5

**WORKING RELATIONSHIPS**:
**Internal: Operations**
- Procurement
- Brand Managers
- Brand Operations
- Sales Managers

**External: Vendors**
- Resellers

**JOB SUMMARY**:
**Main Purpose of Position**:
To drive and increase engagement and sales for the Dell brand by developing white space clients.

**KPA PERFORMANCE STANDARDS**
- Identifies prospects by searching the internet and working off the house account

**Telesales performance function.**

**Calls prospective customers.**
- Grow Managed account base by profiling the partner.
- Keep spreadsheets up to date, neat, and easy to read.
- Influences customers to buy Dell products by following a prepared sales talk to give service and Dell product information.
- Able to articulate the Dell value proposition.
- Generate Dell quotes.
- Grow and develop Dell white space clients and opportunities.
- Completes spreadsheets by recording names, addresses, date called, and com
- ments.
- Quotes should be sent to partners within a 2-hour SLA.
- Secures information by completing database backups.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Sales Certifications to be done on the Dell Brand and other brands where and when required.
- Completing all Spiv & Campaign requirements on the deadline suggested
- Bi-weekly Business Review Session with Management
- 30x calls per day.
- Discuss KPI and Target tracking weekly.
- Engage and communicate with all Dell Brand Managers
- Attend training sessions when requested

**People Management Engage with the Dell brand team on all levels.**
- Attend training when requested
- Load CRM

**Administration**
- Request and evaluation quotes for submission
- Follow up on quotes.
- Follow up on operations responses.
- Manage SLA with brand operations.
- Managing the deal from start to finish

**Internal training associated with competencies**:

- Completion of the Learning Portal /relevant Certificates - Sales
- Completion of relevant behavioral interventions to assist identified competency in the role.

**Minimum Qualification**:

- Matric

**Minimum Experience**:

- 2 - 3 year of IT Account Management experince in the IT Distribution Industry

**Physical Requirements**:

- Own reliable transport and a valid driver’s license

**Office Requirements**:

- Work-from-office environment.
- Semi-formal dress code.
- Working hours are from 08:00 - 17:00.
- Excellent international business language skills (English), both written and verbal.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your total Gross salary package?
- What is your expected Net Salary?

**Education**:

- Diploma (preferred)

**Experience**:

- IT Distribution Account Management: 3 years (preferred)

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