Sales Administrator

**Job Title**:
**Sales Administrator**

**Division**:
Sales

**Department**:
Sales & Marketing

**MAIN PURPOSE OF POSITION**:
Develop quality new customer sales leads by proactive cold calling via digital and telephonic tools. Support sales team in leads into sales. Meet sales targets. Assist with customer service. Identify shows and exhibition to promote our product and services. Book show space and provide marketing materials to the support the sales effort. Oversee the maintenance of the CRM. Provide sales administration to the Sales and Marketing Director.

**REPORTING STRUCTURE**:
**Second Level Manager**:
CEO

**First Level Manager**:
Sales and Marketing Director

**This Position**:
Sales Administrator

**Liaise with**

**Internally**: Management, Control room, technicians, Finance, IT department.

**Externally**: Customers, Promotional goods companies and suppliers.

**KEY PERFORMANCE AREAS**

**1. Meet Sales Target**
- Developing new business for Track Cam Africa and meet new business sales targets.
- Initiating contact with potential new independent commercial fleets and dealerships in KwaZulu Natal and Gauteng to introduce Track Cam Africa products and services.
- Identifying and qualifying potential customers by gathering information, understanding their needs, and determining if they are a good fit for the company's offerings.
- Convert potential leads into confirmed sales.
- In conjunction with the Sales and Marketing Director visit new business leads to close the sale.

**Weighting 50%**

**2. Sales support**
- Provide customer training.
- Provide after sales support.
- Address customer inquiries, resolving complaints, and providing after-sales support to ensure a positive customer experience.
- Assist with developing client presentations.
- Compile sales quotes.
- Lead and oversee show stands/exhibitions.
- Develop marketing material for shows.
- Support the sales team as required through customer events, promotion queries and giveaways.
- Attend exhibitions with the sales team.
- Assist with vehicle signage.

**Weighting 25%**

**3. CRM**
- Completing weekly activity reports
- Maintaining and updating customer databases.
- Ensuring customer call cycles are adhered to.

**Weighting 15%**

**4. General Support**
- Providing administrative support to the sales team, including scheduling meetings, preparing presentations, and managing correspondence.
- Book travel and accommodation for the Sales and Marketing Director.
- Set up meetings for the Sales and Marketing Director.
- Follow up on all outstanding, Documentation or Payments - Orders received or Delivered.

**Weighting 10%**

**GENERIC PERFORMANCE AREAS**

**Performance Area**
- Performance Standard

**1. Standards, procedures & administration**
- Ensure compliance with all Company standards and procedures.
- Ensure confidentiality of all information is maintained at all times.
- Ensure all administration and documentation is presented in a neat and professional manner.

**2. Quality**

**3. Safety, health, environmental & housekeeping**
- Adhere to all laid down Company safety policies & the OHS Act.
- Ensure that the work environment, furniture and equipment is maintained and kept in an orderly manner in accordance with the Inono Housekeeping standards.

**4. Reporting**
- Ensure accurate and timely reporting as may be applicable to the respective KPAs for the position.

**5. Authority**
- Ensure compliance with Company Levels of Authority.

**JOB SPECIFICATIONS**

**Essential Minimum Qualifications.**

Matric.

Sales and Marketing Diploma or degree.

**Experience.**

5 years sales experience in a commercial fleet, tracking, or cold calling environment.

**Applicable skills, knowledge, tools and techniques.**

**Computer Literacy**
- Excellent knowledge of Excel, PowerPoint

**Knowledge**
- Knowledge of commercial fleets
- Knowledge of tracking and cameras
- Excellent knowledge of sales and marketing principles

**Core Tools**
- Persuasion and sales skills.

**Behavioral Traits (e.g. Interpersonal, attention to detail etc).**
- Confident outgoing personality
- Strong customer relationship building skills
- Strong verbal communication skills
- Accuracy and attention to detail
- Multi Tasking
- Critical thinking, planning and problem solving
- Organization and prioritization skills
- Proactive
- Positive outlook with a “I can” attitude
- Energetic and dynamic

**General**

The above job description is not exclusive of change as the needs of the Company dictates.

Work Location: In person

Application Deadline: 2025/08/01