Customer Service Associate
7 days ago
We are recruiting for a leading UK service provider, looking for customer service consultants to join their busy inbound department on a full-time, permanent remote contract.
Job role
As a customer service advisor in the inbound department, you will handle customer queries to ensure their appliances are protected. Day-to-day responsibilities include:
Receiving calls from both existing and new customers.
Upselling insurance protection to customers whose basic cover is ending.
Providing peace of mind by finding tailored solutions for every customer.
Building rapport with customers, understanding their needs, and prioritising their interests.
Key benefits
Fully remote - offices based in the UK
Equipment provided (you need your own broadband internet connection).
Free insurance protection plan.
Regular incentives with amazing prizes to be won.
Thirty-three days annual leave (including holidays).
Life assurance - four times the basic salary.
Experience requirements
No prior experience is required, but at least three months of customer service or related experience is advantageous.
Experience must be within the last three years.
Application requirements
**To apply, please attach the following documents**:
An updated CV with your registered residential address.
A picture of your ID document (front and back, where applicable).
Proof of residence for equipment provision.
Relevant qualifications.
-
Customer Service Associate F
1 week ago
Johannesburg, South Africa Quantanite Full timeAbout Us: Quantanite is a leading BPO firm committed to delivering exceptional service solutions to our clients. We pride ourselves on creating a dynamic and inclusive work environment that empowers our team members to excel. Position Overview: We are seeking a dedicated and enthusiastic Customer Service Associate to join our team. The customers, ensuring...
-
Customer Service Associate-Pipeline
2 weeks ago
Johannesburg, Gauteng, South Africa Quantanite Full time R120 000 - R180 000 per yearJob Title: Customer Service AssociateLocation: Rosebank/ SandtonAbout us: Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world's fastest-growing brands scale smarter, work faster,...
-
Customer Service Associate-Pipeline
1 week ago
Johannesburg, Gauteng, South Africa 99ac4378-9aeb-4512-8682-ddc764cc3c9b Full time R184 500 - R351 000 per yearJob Title: Customer Service AssociateLocation: Rosebank/ SandtonAbout us:Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world's fastest-growing brands scale smarter, work faster, and...
-
Customer Service/sales
1 week ago
Johannesburg, South Africa The Home Depot Full timeCustomer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every...
-
Customer Service Advisor/sales Advisor
2 weeks ago
Johannesburg, South Africa Samsung Customer Care Center Full timeRole Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...
-
Customer Service Associate-Pipeline
1 week ago
Johannesburg, Gauteng, , South Africa Quantanite Full time R120 000 - R240 000 per yearJob Title: Customer Service AssociateLocation: Rosebank/ SandtonAbout us: Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world's fastest-growing brands scale smarter, work faster,...
-
Customer Support Associate
1 week ago
Johannesburg, South Africa Mimecast Full timeTechnical Customer Support Associate The legends in customer support We're looking for an exceptional customer centric person with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account based support to standard business contacts and Partners. As a Customer Support...
-
Customer Success Associate
5 days ago
Johannesburg, South Africa SA Sales Fraternity Full timeAbout the Company:Were looking for a Customer Success Associate to be part of our Sales and Success team.We work with home and field service companies designing cutting-edge technology to help them better quote, schedule, manage, invoice, and collect payments from their customers. We are growing fast - but weve just scratched the surface of what we want to...
-
Customer Success Associate
4 days ago
Johannesburg, South Africa SA Sales Fraternity Full timeAbout the Company: Were looking for a Customer Success Associate to be part of our Sales and Success team. We work with home and field service companies designing cutting-edge technology to help them better quote, schedule, manage, invoice, and collect payments from their customers. We are growing fast - but weve just scratched the surface of what we want to...
-
Johannesburg, South Africa Norman Goodfellows, Fourways Illovo Full timeA premium beverage retailer in Johannesburg is seeking a customer service associate to provide exceptional service and support to customers. Responsibilities include assisting with product selection, processing payments, and maintaining the store's organization. Ideal candidates should possess strong customer service skills, be motivated, and have knowledge...
