Infrastructure Services Manager

Our client an investment holding company, with head offices in Stellenbosch, is looking for an Infrastructure Services Manager in their Technology and Information (T&I) division.

The T&I Infrastructure Manager works closely with the T&I Innovation and Portfolio manager to strategically plan and develop a robust, secure IT infrastructure that support the organisation’s technological needs and drives operational efficiency. He/she ensures architecture and security standards are adhered to across the technology stack, establishing a stable, reliable, scalable, and agile infrastructure environment which empowers employees to collaborate and work effectively, enables the organisation to adapt to changing business requirements and safeguards critical data and resources through proactive monitoring, risk assessment, and continuous improvement.

**Responsibilities**:

- T&I Strategy and Planning
- Technology Management
- Collaboration and Infrastructure Service Management
- Governance and Compliance

**Knowledge, Skills, and Experience**
- **Education and Certifications**: Relevant industry certifications such as Microsoft, VMware, CCNA/CCNP and others.
- **Experience**: Relevant technical experience of at least 10 years with a proven track record of designing, deploying, and managing highly technical infrastructure environments.
- **Technical Knowledge**: A solid understanding of IT infrastructure technologies, systems, and architecture. This includes knowledge of networking protocols, server administration, storage systems, virtualization, cloud computing, operating systems, databases, and security practices.
- **Security and Compliance**: Knowledge of information security principles, frameworks, and standards. This includes understanding of vulnerability management, access controls, and security incident response.
- **Networking and Infrastructure Technologies**: A strong understanding of networking concepts, protocols, and technologies is necessary. This includes knowledge of configurations, TCP/IP, routing, switching, firewalls, VPNs, and wireless networks.
- **Cloud Computing**: Familiarity with cloud computing platforms (such as AWS, Azure, or Google Cloud) and knowledge of cloud-based infrastructure services, deployment models (public, private, hybrid), and related concepts like scalability, elasticity, and cost optimization.
- **Business Continuity and Disaster Recovery**: Understanding disaster recovery planning, backup strategies, and business continuity practices. Knowledge of data backup and recovery technologies, replication, failover systems, and the ability to develop and test recovery plans.

**Skills**
- **Problem-solving and Decision-making**:

- As an IT Infrastructure Manager, you will face various challenges and decisions. You should have excellent problem-solving skills to analyse complex issues, identify root causes, and develop effective solutions. Decisiveness, critical thinking, and the ability to evaluate risks and benefits are essential.
- **Communication and Collaboration**:

- Effective communication skills are necessary to interact with stakeholders at all levels. You should be able to convey technical information to non-technical audiences, actively listen to understand requirements, and collaborate with technical vendor teams.
- **Strategic Thinking**:

- The ability to think strategically and align IT infrastructure initiatives with organizational goals. You should understand the company's objectives, identify infrastructure needs, and develop long-term plans that support scalability, efficiency, and innovation.
- **Security and Risk Management**:

- Understanding and mitigating risks related to IT infrastructure. You should have a strong focus on security, data protection, and compliance. Knowledge of information security principles, risk assessment, and implementation of security controls is important.

**General**:

- _In keeping with our client’s employment equity requirements, only South African citizens will be considered._
- _Please include your current salary and salary expectations_._