Sales Floor Process Trainer

22 hours ago

Cape Town, South Africa HR Genie Full time

SALES FLOOR PROCESS TRAINER ABOUT THE JOB The main role of the Sales Floor Process Trainer is to ensure Teams and Individuals are trained and tested so that they meet SLA and deliverable without compromising quality. A Sales Floor Process Trainer is responsible for compiling training material and tests on operational processes, facilitating continuous training sessions and reporting on the outcomes and statistics of the training information.We are looking for a dynamic individual, proficient in utilizing Powerpoint, video tools, forms etc. for training content and testing, whilst maintaining training records (excel).ABOUT YOU Must have HIGH listening and interpreting skillsMust show commitment the position requires flexibility and after-hours availability when requiredMust be a team player and be able to communicate information between departments, teams and uplines.Goal driven, ability to plan out your time for the most efficiency and amount of individuals trainedExcellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage.Familiar with tools needed to train materials (Powerpoint, video/training content tools, Forms etc.)Must be able to be professional (friendly and dynamic, whilst maintaining neutrality from employees)Must be fully computer Literate, L&D platform experience advantageousThe ability to perform public speaking within a training forum.THE HATS YOU MAY WEAR Investigator: able to identify problems/concerns with individuals learning abilities and create a way to overcome suchPublic speaker: Delivering and Training on ModulesDesigner Connoisseur: Designing / Developing Training ModulesVocal maestro: Able to eloquently communicate with poise and professionalismCultural ambassador: implement the INUKA values and culture in the execution of duties and through interactions with allData Keeper: Maintaining and updating records being the keeper of up to date information & statsWHAT OTHER DETAILS / EXPERIENCE / REQUIREMENTS MAKE OUR EYES LIGHT UP, YOU ASK? 1) Relevant computer skills, PowerPoint skills, Content Creation skills2) Previous experience in Training, Creating & Facilitating.3) Ability to effectively plan out time4) Excellent written and communication skills.5) Employees tests feedback and mentorship.

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