Advances Technical Support Supervisor

2 weeks ago

Gauteng, South Africa Al Baraka Bank Pty Ltd Full time

**ADVANCES TECHNICAL SUPPORT SUPERVISIOR -** NATIONAL**

**MAIN FUNCTIONS OF THE JOB**

**Administration**
- Responsible for the effective delegation of tasks and distribution of work for all sales administrative functions within the Advances Technical Support Department.
- Perform the role of a checker and approver for the following functions:
**CSM**

**To ensure if CIF creation is approved based on the following**:

- **FICA Status**
- **Customer type**
- **All fields and financial information is captured correctly**

**Vendor creation and approval**

**To ensure vendor creation and approval is created and approved correctly based on the following**:

- **Correct supplier is created.**
- **Correct vendor GL is chosen**
- **Vendor is flagged at back end**

**FMS**

**Collaterals**

To ensure that collaterals for all finance transactions are checked with the highest level of accuracy and approved correctly according to deadlines and thereby improving efficiency.

**Facility Approval**
- Correct customer is reflecting.
- Finance amount is correct.
- Correct Committee is chosen depending on exposure.
- Correct collaterals are assigned to the facility.
- Custom fields are completed correctly.
- Correct charge types and amounts are captured correctly on Sharepoint
- Repayment plan is reflected correctly.
- Correct documents are uploaded on system for applicant

**IIS**
- Checking of IIS deals for motor vehicle, equipment, property and trade before approving for accuracy and completeness.
- Assisting in the capturing trade transactions when the Department is short staffed.
- Correction of collaterals and values to be resolved within 3 days in line with Albaraka Banks policy.

**Other**
- Will provide support to the Department in the event the Advances Technical Support Manager is on leave.
- Will perform other tasks as and when required which will also include the duties of an Advances Technical Support Assistant
- Approving debit orders.
- Liaison with Centralised Credit Hub.
- Staff Management Takes responsibility for the supervision and performance of the Advances Technical Support Assistants and delegation of tasks.
- Ensure new advances technical support staff are adequately trained.
- Collaborates with the HR department to develop and update Job Descriptions for all staff in the division.
- Ensure that staff are adequately trained to meet the performance expectations of the Bank.

**QUALIFICATIONS**
- Relevant Diploma/Degree in Banking / Finance
- Computer skills

**PREFERRED EXPERIENCE**
- At least 2 years’ experience within a Financial Services institutions
- General banking experience would be an advantage

**KNOWLEDGE**
- Banking systems
- Microsoft Office
- Bank Procedures
- Credit Policies and Procedures
- National Credit Act (NCA)
- Financial Intelligent Centre Act (FICA) policies & procedures.

Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

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