Collections Team Manager

At Nimble Credit Solutions, we are on a mission to deliver top-tier operational performance, elevate client relationships, and create a high-impact, results-oriented work environment. As our Operations Manager, based in Cape Town, you'll have the opportunity to make a real difference in our Contingent division, lead a talented team, and execute strategies...

At Nimble Credit Solutions, we are on a mission to deliver top-tier operational performance, elevate client relationships, and create a high-impact, results-oriented work environment. As our Operations Manager, based in Cape Town, you'll have the opportunity to make a real difference in our Contingent division, lead a talented team, and execute strategies...

**About the Role**: Opportunity available at a client within the Financial Services Industry for an experienced Collections Agent to report directly to the Collections & Recoveries Supervisor. **Requirements**: Proven collections experience Proven computer skills and experience with Salesforce essential MS Office skills - Word and Advanced Excel Experience...

**Are you looking for a rewarding career where your hard work and dedication pay off?** At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. We are driven by values that shape everything we do. We believe in making a positive impact, getting things done, finding better ways, and always...

**Outbound Collections Agent** **Job Purpose**:To negotiate with arrears account customers to maximise debt recovery and profitability **Reporting to**:Team Manager **Key Performance Areas** - Collections & Productivity Management: Meeting set collections targets and full understanding of the relevant products. **Requirements**: - Atleast 6 months...

**Job Purpose**: As a Specialised Collections Agent, you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research, tailoring your collection efforts to the specific...

**Reporting to: Operations Executive** **Job Purpose**: To lead and cultivate a strong client and customer relationship by developing strategic action plans, fostering growth through improved recoveries, regular and accurate reporting, and regular interactions with internal and external stakeholders to optimize recovery profits. Ensure compliance with...

A great opportunity for Customer Services Team Leaders to join growing BPO. **Responsibilities** Coaching and mentoring of the team. Team administration - Active involvement with employee life cycle including conducting probation reviews, Back To Work interviews, leave approval etc Teamwork planning and priority setting: Monitor real-time BI reports of...

**SPECIFICATION** A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for an Operations Sales Team Lead to manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and Outbound). **DUTIES AND RESPONSIBILITIES** Manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and...

**Job Summary** About the Role: Key Responsibilities: - Lead, motivate, and manage a team of debt review agents to achieve daily, weekly, and monthly targets. - Monitor performance and provide regular feedback, coaching, and training to improve results. - Ensure that all cases are handled in compliance with NCR (National Credit Regulator) and company...