Outbound Collections Agent

**About the Role**: Opportunity available at a client within the Financial Services Industry for an experienced Collections Agent to report directly to the Collections & Recoveries Supervisor. **Requirements**: Proven collections experience Proven computer skills and experience with Salesforce essential MS Office skills - Word and Advanced Excel Experience...

**Job Purpose**: As a Specialised Collections Agent, you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research, tailoring your collection efforts to the specific...

his multi-functional role provides an excellent opportunity for an experienced individual with Outbound Sales, E-Commerce and Superior Customer Service experience. Duties & Responsibilities - To meet the set standards of productivity and quality in the department to achieve set KPIs and financial targets. - To provide superior customer service across all...

**Duties and responsibilities will include, but not be limited to**: - Outbound insurance sales calls to prospective customers strictly according to the insurance script - Offering insurance products to leads/referrals telephonically using a Script, - Ensure fair treatment of customers, central to our culture and identify opportunities to improve product...

**Reporting to**: Operations Manager **Job Purpose**: To manage the collections, productivity and administrative performance of the Collections Agents against set targets **Location**: Woodstock, Cape Town **KEY PERFORMANCE AREAS**: Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities...

**SPECIFICATION** A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for an Operations Sales Team Lead to manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and Outbound). **DUTIES AND RESPONSIBILITIES** Manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and...

**Requirements**: ▪National Senior Certificate (or equivalent) **Experience**: ▪1-year Sales/Customer Service Call Centre (outbound) experience in a Call Centre environment. **Competencies (Knowledge/Skills)**: ▪Fluent in English, and to speak/understand 2 to 3 additional South African languages would be advantageous (Sotho, Sepedi and...

Reporting to the OPERATIONS TEAM LEADER SPECIFICATION This multi-functional role provides an excellent opportunity for an experienced individual with Outbound Sales, E-Commerce and Superior Customer Service experience. Duties & Responsibilities - To meet the set standards of productivity and quality in the department to achieve set KPIs and financial...

**Key Responsibilities**: - Sound knowledge of the end to end Debt Counselling Process - Computer literacy in MS Office (Word, Excel and Outlook) and good typing skills - Good organizational and communication skills - Methodical and attention to detail in a high pressurised and deadline-oriented environment - Strong problem-solving skills - Customer Service...

**Our client, is dedicated to providing exceptional mobile network service and innovative solutions.** As a Call Centre Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. **Key...