Fm Operations

1 week ago


Sandton, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To plan, manage and monitor the implementation of operational and administrative activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

Stakeholder Management:
- Actively engage internal and external stakeholders to ensure customer satisfaction

Business Performance:
- Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes

Compliance and Risk Management:
- Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards |

Administration:
- Effectively fulfil all required administrative duties, including tracking and reporting

Strategy & Business Planning Support- Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups- Support the coordination of business planning & business performance review processes including e.g. venue, agenda’s, output management, input management- Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)- Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement- Ensure strong communications & change management alignment across the team- Resource & Delivery Management- Consolidate project deliverables and interdependencies across teams- Identify release & delivery risks across teams- Manage & track the integrated resource plan across identified teams- Identify resource implications & mitigate against these based on delivery requirements across teams- Manage & update resource management systems- Financial, Risk & Governance Process Coordination- Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management-
- Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)- Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance- Develop & standardize appropriate reporting & analytics tools for multiple stakeholder groups
- Coordinate and complete all reporting (monthly, quarterly, annually)- Leverage reporting to drive insights and strategic action across the business- Evaluate existing organization wide business processes for continuous improvement and suggest changes (e.g. automation opportunities etc.)

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_


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