Senior Portfolio Managers

**Job Details**:

- Department Operations Executive- Minimum experience Mid-Senior- Company primary industry Facilities Services- Job functional area Project Management- Salary R600 000 - R850 000 per annum**Introduction**
A well known multi-disciplinary facilities management company is looking for Senior Portfolio Managers**Purpose of the Role**
To implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA and Management contract. Ensure maximum customer satisfaction.

**Key Responsibilities**:

- Service Level Agreements
- Review all hard and soft FM service level agreements entered into with external service providers.
- Determine compliance status with FM Output specifications.
- Ensure company procedures for management, monitoring and audit of external service providers are compliant with company contractual obligations and adequate for the purposes of service delivery and risk reduction (operationally and commercially).
- Manage back to back SLA agreements with suppliers and contractors
- Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
- company Management and Operational Staff
- Review current organizational structures.
- Meet and consult with company management and site staff.
- Provide and implement recommendations to improve existing organization structures and internal communication and service delivery.
- Review current organizational structures, personnel and reporting lines.
- Review company Management and operational staff job descriptions.
- Ensure alignment of the company site personnel and staff outputs with the strategic and operational objectives of:

- Project Agreement
- FM Output Specifications
- Best practice service delivery
- company wider business and strategic objectives
- People Management
- Review staff training initiatives and develop skill needs analysis in conjunction with company HR Department and implement recommendations.
- Co-ordinate team building and motivation workshops and interactive sessions with company operational staff
- Develop succession planning strategy to ensure compliance with contract obligations especially BEE requirements.
- Quality Standards
- Ensure quality systems of the Project Agreement are implemented and monitored on an ongoing basis for both technical and soft FM services.
- Review SLA’s with Management team to ensure compliance with quality standards.
- Put in place mechanisms, processes and procedures to ensure effective monitoring of performance related to quality management and standards.
- Familiarise yourself with and ensure ongoing implementation of quality management system known as IMS for all policies and procedures related to:

- Quality, Environment and Health & Safety
- Empowerment
- Ensure contractual and statutory obligations and responsibilities are compliant in accordance with the Contractual Agreement.
- Develop training and succession plans to ensure compliance and in accordance with overall budget provisions.
- Financial Management and Reporting
- Ensure compliance with Agreement contractual obligations and authorization levels.
- Liaise with commercial manager and site managers to manage, monitor and ensure costs are contained within budgets (OPEX and CAPEX).
- Review and report on monthly variance reports.
- Ensure timeous sign-off and variance explanations on P&L's
- Ensure compliance with BFM policies and procedures related to financial management, controls and expenditure authorization levels.
- Assist in the management of FM projects and provide technical support, where applicable
- Document Library
- Ensure this is maintained and updated at both site and regional office and in accordance with the Agreement requirements.
- Carry out random inspections to check status and take corrective action as required.
- Demonstrate and instil effective adherence to processes on infrastructure maintenance
- Quality, Environmental and Health & Safety Standards (ISO 9001; 14001 & 18001)
- Adhere to the Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
- Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
- Customer relationships
- Review existing client structures.
- Develop effective and customer focused and proactive relationships at all levels in the customer chain. Develop effective communication lines and relationships with customers on site
- Occupational Health & Safety
- Ensure Health & Safety, Quality & Risk Management is a primary function and all mechanisms, processes and procedures are in place, monitored & adhered to at all times.
- Ensure all statutory appointments have been concluded and are in operation on a continuing basis.
- Carry out review and audits
- Take strategic and operational action as required on an exception basis to re