Customer Service Agent

2 weeks ago


Johannesburg, South Africa Pollock and Associates Full time

Customer Service Agent Distribution / Transport / Logistics / Supply Chain ~ FMCG / Food & Bev /Agri

Johannesburg East, Johannesburg - Gauteng - South Africa

Reporting to the National Customer Service Manager you will be required to ensure effective and efficient communication with drivers by issuing special instructions and liaising between drivers and customer service. Close communication with 3rd party Transporters regarding daily deliveries, special deliveries, redeliveries, late orders and cancelled orders. Liaise daily with Customer Service, Transport, Inventory and Sales regarding delivery discrepancies, uplifts etc.

Essential Qualifications, Skills & Experience:

- Grade 12
- A diploma in transport management is an added advantage
- A minimum of 2 years of experience in a transport environment
- Experience in dealing with Suppliers/Clients
- Computer literacy (Microsoft Excel, Word and Outlook)
- Produce high-quality, detailed work
- Attention to detail
- Patient and stable
- Good communication skills
- Must be able to work overtime and shifts


  • Customer Service Agent

    19 hours ago


    Johannesburg, Gauteng, South Africa Bizerba Full time

    Get started now with BizerbaFor our location in Johannesburg (Lanseria) we are looking for aCustomer Service Agent (m/f/d)Reference code: 20439The Customer Service Agent forms an integral part of our Customer's service experience, often being the first and last point of contact with our customers. The CSA's role key function is to ensure that all technical...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...


  • Johannesburg, South Africa Initiate International Full time

    We have an exciting **job** opportunity in **Johannesburg, South Africa** for a **Danish speaking Customer Service Agent** who wants to join a dynamic leader in the employee retention, lifestyle solutions and marketing industries, both in South Africa and internationally. Work in an international environment with an amazing company by getting in touch...


  • Johannesburg, South Africa Initiate International Full time

    We have an exciting **job** opportunity in **Johannesburg, South Africa** for a **Swedish speaking Customer Service Agent** who wants to join a dynamic leader in the employee retention, lifestyle solutions and marketing industries, both in **South Africa** and internationally. Work in an international environment with an amazing company by getting in touch...


  • Johannesburg, South Africa Initiate international Full time

    Looking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...

  • Senior Customer Sales

    2 weeks ago


    Johannesburg, South Africa The Emirates Group Full time

    Job Purpose: JOB PURPOSE To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives JOB ACCOUNTABILITIES LINKED TO...


  • Johannesburg, South Africa Initiate international Full time

    We have an exciting **job** opportunity for a **Customer Service Agent** who is customer-orientated and who has a passion and liking for people to join our client’s team in **Johannesburg**. This team is looking for a person who will act as a liaison, promote product/campaign information and who can resolve any emerging problems that the clients might face...


  • Johannesburg, Gauteng, South Africa Pty Full time

    Frogfoot is looking for a Customer Service Agent within our Customer Experience Department.Purpose of the RoleThis role is perfect for someone who enjoys providing exceptional customer service by showing empathy, actively listening, and offering effective solutions to customer queries. Success in this role requires excellent communication skills and a strong...

  • Customer Sales

    1 day ago


    Johannesburg, South Africa The Emirates Group Full time

    Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers, provide...

  • Customer Service Agent

    19 hours ago


    Johannesburg, Gauteng, , South Africa CoSauce Full time

    We're looking for talented customer service agents to join the Catch Consulting team. This position is for an international telecommunications client. Ideally, we're looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications, media, insurance, energy etc.) Please note, you'll be working night shifts...