Customer Service Agent

1 hour ago

Johannesburg, South Africa Initiate international Full time

We have an exciting **job** opportunity for a **Customer Service Agent** who is customer-orientated and who has a passion and liking for people to join our client’s team in **Johannesburg**. This team is looking for a person who will act as a liaison, promote product/campaign information and who can resolve any emerging problems that the clients might face with accuracy and efficiency. So, if you have a deep desire to help and forge strong relationships with clients, this might be the perfect** job** opportunity for you

Your key **job** responsibilities as the **Customer Service Agent** in **Johannesburg** will include:

- Must thrive on Chats, in and outbound calls, showing initiative
- Personally, develop relationships with clients to forge trust, loyalty, and superior service to enhance the clients gaming experience

Requirements for this **Customer Service Agent job** in **Johannesburg**:

- Tertiary education would be advantageous
- Minimum of 2 year’s experience within a call centre environment
- Knowledge of customer service principles and practices
- Excellent relationship building skills
- Strong negotiation skills
- Proactive and self-motivated

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