Handover Pack Administrator

**Handover Pack Administrator**

As our business continues to expand Beacon Comms are looking to recruit a Handover Pack (HoP) Administrator for our office in Cape Town.

Upon completion of a Mobile Telecoms upgrade Beacon are require to submit, for approval to our customer, a package of information that essentially demonstrates that the installation has been upgraded in accordance with the specific site design and will perform in the network as anticipated.

As a HoP Administrator within Beacon Comms, you will be expected to support the Beacon Deployment Team with the checking, collation and upload to the customers tools, in the Customer specific format. The data and stats generated by the Beacon Field engineer Team during and upon completion of the build.

You will be responsible for the upload of the HoP to the customer tools within a specific contracted timescale, or SLA, and upon acceptance this triggers our final payment and closes the commercials for that job.

You will be liaising with colleagues around the Beacon business, working particularly closely with our CAD, Delivery Management Team, Accounts, and Field Engineering teams, as well as liaising directly with our client.

To be a successful HoP Administrator at Beacon, you must be a team player with strong communication skills, both written and verbal, have a commercial focus in everything you do, be precise with an exacting eye for detail and be able to work at your best under pressure. The role will be office-based.

You would be joining a busy mobile telecoms contracting company, with offices throughout the UK, and in South Africa, currently employing over 240 people.

We require a Handover Pack Administrator position to be filled at our South Africa office.

Our customers include a number of major UK mobile operators.

We are looking for an individual that can display the core skillsets to fulfil this role.

**Key Role Responsibilities-**
- Work as part of the Regional Delivery Team to Create, review, and finalise site handover documentation for client submission.
- Update internal Beacon systems accurately and in real-time.
- Communicate daily with the Regional Delivery and Field Teams to gather accurate and up-to-date information.
- Manage and resolve document rejections efficiently through to compliance
- Track and coordinate and HoP defect submissions, ensuring timely resolution.
- Ensure all submitted documentation meets quality standards and is submitted within agreed SLAs.
- To keep project sponsors and other stakeholders up to date with progress.
- To ensure customers are continually update on project status and ensure all agreed client and internal KPI’s are met or exceeded
- Maintenance of Beacon Comms workflow system “Atlas.”
- To perform other duties as required.

**Required Experience and Skills-**
- Ability to prioritise and organise workloads to meet deadlines.
- Excellent problem solving and logístical skills.
- Able to communicate professionally and effectively both written and verbal.
- Commercially aware and able to demonstrate understanding of actions and commercial impacts associated with them.
- Strong work ethic.
- Strong attention to detail and organisational skills.
- Ability to work independently and manage multiple priorities.
- Experience with document control or administrative processes (preferred).
- Proven ability to work well under pressure and always remain calm.
- Ability to use and quickly adapt to both inhouse and customer work systems and databases.
- Interested, enthusiastic and keen to learn with strong positive attitude.
- Computer literate with strong Excel and data management skills.
- Some basic telecoms or small project construction knowledge is required.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape 7974: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administration: 2 years (preferred)

Work Location: In person