Specialist QA Client Onboarding
2 days ago
Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
An exciting opportunity exists within the CIB Client Onboarding team for a Specialist QA who will be involved in the 1st and 2nd tier checking, validation, control and reporting of all requirement in the Regulatory Know Your Customer (KYC) and Anti-Money Laundering and Sanctions process and procedures for all client relationships in accordance with regulatory requirements, policy guidelines, business rules and legal framework.
Job Description
**Job Description**:
- Key Accountabilities
- Complete quality assurance to minimize business risk exposure
- Assist with the update of business standards to detect fraud
- Audit primary FICA in line with the FIC Act and AML policy
- Send recommendation to risk and compliance team for procedure update
- Ensure regular engagement with stakeholders and drive service delivery
- Evaluate the effectiveness of controls in the area
- Be a key player in ensuring correctness of system updates to align to business procedure
- Embedding the compliance culture in business to robustly manage regulatory and reputational risks.
- Formulating, updating and implementing control procedures and policies that will ensure adequate risk management to enable business
- Education and Experience Required
- Relevant Higher Diploma
- 5 years KYC experience
Education
Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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