Client Support Specialist

7 days ago


Johannesburg Metropolitan Area, South Africa Easyfind (Pty) Ltd Full time R120 000 - R250 000 per year

We are currently looking to hire a 
Support
 Specialist for our 
client
. This role is key in managing and optimizing 
client
 interactions across the entire lifecycle from onboarding to offboarding, while ensuring smooth platform operations, incident resolution, and a high-quality 
client
 experience.

Responsibilities

  • Client
    Journeys:
     Facilitate onboarding, validate organisational profiles, assist 
    client
    s on the platform, manage incidents, and 
    support
     offboarding.
  • Support
    Categories:
     Monitor 
    support
     and complaints mailboxes, perform platform QA testing, conduct 
    client
     training and demo sessions, generate operational reports, and assist with ad-hoc requests.
  • Skills & Competencies:
     Strong communication and 
    client
     engagement skills, self-starter, people-oriented, detail-oriented, familiarity with incident management tools (e.g., GitHub), and ability to generate and interpret operational reports.

Requirements

  • STEM degree (Science, Technology, Engineering, Mathematics) or BCom (Information Systems) degree.
  • 0–5 years' experience in a similar role, preferably in fintech or technology-driven environments.
  • Experience in 
    client
     
    support
    , onboarding/offboarding processes, operational reporting, QA testing, and platform incident management is an advantage.

Apply Today



  • Johannesburg Metropolitan Area, South Africa Warwick Wealth Full time R400 000 - R800 000 per year

    Warwick Wealth is looking for a Client Relationship Officer (CRO) who is client centric, motivated and driven as well as detail orientated. This role first and foremost is responsible for following up and closing appointments with potential lump sum investment HNW/UHNW clients from our various qualified leads sources for our Wealth Specialists.Furthermore,...


  • Johannesburg Metropolitan Area, South Africa Alexforbes Full time R450 000 - R1 200 000 per year

    Purpose of the Role:Lead and support consultant with responsibility for the provision of the full range of investment services to sophisticated clients who require the design and implementation of non-standard and/or complex solutions. Uses a wide breadth and depth of experience and sound judgment to add value through client-focused solutions, working with...


  • Johannesburg Metropolitan Area, South Africa Nexelica Full time R600 000 - R1 500 000 per year

    Job Title:Business Development SpecialistEngagement Type:Commission-Based (Independent Contractor)Job Type:Part-TimeOverviewNexelica and Nexelica Digital are seeking a driven and dynamic Business Development Specialist to lead client acquisition and revenue growth across our service offerings. This role is ideal for a motivated professional who performs best...


  • Johannesburg Metropolitan Area, South Africa Lomaen Medical - Pty Ltd Full time R500 000 - R1 200 000 per year

    Company DescriptionLomaen Medical (Pty) Ltd established in 1995 is an experienced Medical Radiology Equipment Supplier. Our team of radiography specialists have grown our product portfolio and expertise for 30 years. We serve a range of medical facilities all over the country with complete, high-quality diagnostics and x-ray equipment and components.As a...


  • Johannesburg Metropolitan Area, South Africa AfroCentric Group Full time R900 000 - R1 200 000 per year

    What will you do?To form a component of the GEMS: clinical risk management/ fund management support structure. Conduct research and draft documentation and spearhead internal projects related to the work of the clinical risk or fund management teams. Support the Advanced Specialist: Strategic Sourcing with the development of the strategic sourcing strategy...


  • Johannesburg, South Africa Nedbank Full time

    **Job Purpose** - To be the direct contact between the external customer and Nedbank to build and maintain relationships according to TS and CIB customer and sales strategy. Provide operational and servicing support to the CIB TS client to best meet their needs across the end-to-end products, channels and solutions life cycle in line with Nedbank's client...


  • Johannesburg, South Africa Nedbank Full time

    **Job Purpose**- To be the direct contact between the external customer and Nedbank to build and maintain relationships according to TS and CIB customer and sales strategy. Provide operational and client service to the CIB TS client to best meet their needs across the end-to-end products, channels and solutions life cycle in line with Nedbank's client...


  • Johannesburg Metropolitan Area, South Africa OSPF-SECURE Full time R250 000 - R750 000 per year

    Company DescriptionOSPF-SECURE is a cybersecurity company founded in 2021 that provides comprehensive Microsoft Security Services to small and medium-sized organizations in South Africa and SADC countries. Our primary goal is to safeguard our customers' critical data and protect their digital assets from cyber threats through Microsoft technologies. Our team...


  • Johannesburg, Gauteng, South Africa Nedbank Full time R250 000 - R400 000 per year

    Job PurposeTo be the direct contact between the external customer and Nedbank to build and maintain relationships according to TS and CIB customer and sales strategy. Provide operational and client service to the CIB TS client to best meet their needs across the end-to-end products, channels and solutions life cycle in line with Nedbank's client service...


  • Johannesburg Metropolitan Area, South Africa Discovery Limited Full time R60 000 - R120 000 per year

    Discovery Bank SpecialistAn opportunity has opened up as a Discovery Bank Specialist within a Discovery Financial Planning Practice. The role encompasses introducing, guiding and onboarding new and existing Discovery clients to Discovery Bank's offerings.We are looking for an individual experienced in banking/banking products that holds strong sales ability...