Onboarding Specialist

14 hours ago

Johannesburg, Gauteng, South Africa FP Markets Full time R400 000 - R600 000 per year

FP Markets is a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Onboarding (Back Office) Specialist in Johannesburg.

This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.

Shifts rotation: (08:00 - 16:00 & 16:00 - 00:00) + Once a/ month Sunday 4h shift (08:00 - 12:00)

Reporting to: Head of Onboarding

RESPONSIBILITIES

  • Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data
  • Provide answers to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company
  • Assisting other departments with Back-office requests

CANDIDATE PROFILE

  • Computer literacy with excellent working knowledge of Microsoft Office applications
  • Knowledge and experience in FX will be considered advantageous
  • A team player with excellent communication skills
  • Fluent verbal and written English (Additional languages are an advantage)
  • Basic CySEC certificate is an advantage
  • Ability to work in shifts and occasionally on weekends

OUR OFFER

  • Welcoming, young and multicultural team with approachable leadership
  • Ability to contribute to dynamic business at a growth phase
  • High level of autonomy, support of ideas and putting your expertise into the best practices for the company
  • Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
  • Competitive remuneration, regular salary reviews and performance-based incentive schemes
  • Vibrant company life: from team activities to global celebrations

Journey to First Prudential Markets Ltd:

  • Interview with People Function member min) to assess match to our culture
  • Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations

Join our team and be a part of a professional, rapidly growing company operating in a multicultural environment

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