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Client Onboarding Manager
2 weeks ago
About us, purpose, experience and qualifications **about us**: **purpose**: - To manage the EBS Client Onboarding Team which includes the KYC Onboarding and KYC Review/Refresh teams. The KYC Onboarding and KYC Review/Refresh teams are responsible for the KYC onboarding and maintenance processes for Juristic Entities, Non-Customer and Customer Relationships across the Corporate and Institutional Segment ("C& I") of the Group. Additionally, this role will oversee and lead the team in the effective management of the terms and conditions of the Banks' products whilst adhering to the banks policies, procedures and values. Key functions of this role is the delivery of high quality service to both internal and external stakeholders whilst minimising operational risk and fostering team work**experience and qualifications**: - BCom Degree or NQF Level 7 equivalent - Previous experience in Operations Manager role in similar environment - Experience within Investment Banking advantageous - Competencies: - Creativity and Innovation - Judgement and Decision-Making - Verbal and Written Communication - Business Insight and Risk Awareness - Knowledge Sharing - Building Relationships - Customer Focus - Teamwork - Drive and Results Orientation - Excellence and Quality Orientation - Rule Orientation - Inclusive Leadership
