Desktop Support Technician
2 days ago
Are you passionate about providing exceptional IT support to clients? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? We are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of our organization. Your primary goal will be to deliver timely, competent, and efficient support to clients across various aspects of their IT infrastructure. Key Responsibilities: Provide basic and mid-level support for desktops, networks, and basic server systems. Ensure clients receive prompt and professional assistance, demonstrating care and commitment to their success in the IT arena. Maintain high levels of communication and professionalism while delivering solutions. Meet and exceed client expectations by delivering services three times faster than anticipated. Retain clients by delivering exceptional service and fostering positive relationships. Key Performance Indicators: Client retention through exceptional service. Improved technical service delivery efficiency and effectiveness. Data accuracy and relevance in managing business operations. Timely delivery of service with high levels of communication. Billable hours management. Requirements: Minimum 5+ years of active and current experience in Tier 2 technical support. Proficiency in IT infrastructure including basic servers, networking systems, desktop security, remote cloud computing, Microsoft 365 administration, hosting, web services, and hardware/software. Strong technical troubleshooting and problem resolution skills. Solution-oriented mindset with a focus on process improvement. Ability to manage relationships and resolve conflicts effectively. Willingness to work flexible hours and go the extra mile to meet client needs.
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Senior Desktop Support Technician
6 months ago
Johannesburg, South Africa Disruptive IT Full timeThis is a contract on-site role for a Senior Desktop Support Technician who will be responsible for providing technical support for desktop computers, printers, troubleshooting hardware and software issues, and repairing computers. The Senior Desktop Support Technician will work closely with the IT team to optimize systems and enhance the user...
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Desktop Support Technician
6 months ago
Johannesburg, South Africa Pink Elephant Full time**MAIN RESPONSIBILITIES**: - Log incidents and follow through to resolution - Manage incoming calls according to SLA specifications and escalation procedure - Implement and Maintain Hardware and Software Standards - Troubleshooting and resolving Hardware or Software issues - Implement Corrective Measures that is within IT Operators scope of work -...
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Desktop Support Technician
4 weeks ago
Johannesburg, South Africa RMB Nigeria Limited Full timeDesktop Support Technician Job Description Hello Future IT Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable...
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IT Desktop Support Technician
6 months ago
Johannesburg, South Africa Professional Resources Partners Pty Ltd Full timeIT Desktop Support TechnicianLocation: Aeroton (Johannesburg South).Duties:IT SupportManage and coordinate IT Contracts and service providers.Manage Computer set-up.Making sure that incidents are solved on time.PC maintenanceSoftware installationMonitor software and hardware locally and remotely.Manage CCTVsMinimum requirements.IT Relevant...
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Desktop Support Technician
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Desktop Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...
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Desktop Support Technician
4 weeks ago
Johannesburg, South Africa Quick2Start Full timeJoin Quick2Start, a dynamic player in the Technology, Information, and Internet industry, as a Desktop Support Technician. At Quick2Start, we are dedicated to driving innovation and simplifying technology, believing that technology should empower rather than complicate. Our mission is to deliver cutting-edge IT solutions that streamline business operations,...
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Desktop Support Technician
2 months ago
Johannesburg, South Africa Capital Recruit Full timeAre you passionate about providing exceptional IT support to clients? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? We are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of our organization. Your primary goal will be to deliver timely,...
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IT Desktop Support Technician
6 months ago
Johannesburg South, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full timeIT company in Cape Town looking to employ an IT Support Technician at our Johannesburg and Cape Town offices. Qualifications/experience: - Matric - Proficient in PC hardware and printer troubleshooting and repair - Working knowledge of TCP/IP Networking - Working knowledge of desktop imaging and deployment Personality Traits: - Punctuality - Ability to...
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Desktop Support Technician
3 months ago
Johannesburg, South Africa Pink Elephant Full time**Responsibilities**: - The Deskside Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA’s. - This role will require an individual to solve customer support issues by visiting the customer’s location and may...
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Desktop Support Technician
1 month ago
Johannesburg, Gauteng, South Africa Deka Minas Pty Ltd Full time**About the Role**This position reports to the ITOPS Support Lead and involves providing technical support for business end users, maintaining desktop operating systems, and performing general maintenance on all IT-related hardware and software.Main Responsibilities:Diagnose and resolve software issues (operating systems, MS Office, Office 365,...
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Desktop Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa IOCO Full timeJob Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to provide high-quality technical support to staff members. The ideal candidate will possess excellent problem-solving skills, a strong understanding of PC and Apple Hardware, and the ability to work effectively in a team environment.Key Responsibilities:Maintain and...
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Enterprise Desktop Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa IOCO Full timeJob Title: Enterprise Desktop Support SpecialistWe are looking for a highly skilled and detail-oriented Desktop Engineer to join our team at IOCO in Johannesburg. As a Desktop Support Specialist, you will be responsible for providing exceptional end-user support and service request support.About the Role:Ensure the smooth operation of desktop computers,...
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IT Desktop Support Technician
1 week ago
Johannesburg, South Africa Jobted ZA C2 Full timeRole: You will serve as the primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password resets to backup failures and VPN connectivity problems. Active Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows operating systems (Windows 7, 8.1, and 10). You...
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Desktop Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa IOCO Full timeJob Title: Desktop Support EngineerWe are seeking a highly skilled and experienced Desktop Support Engineer to join our team at IOCO. As a key member of our IT department, you will be responsible for providing top-notch support to our staff and ensuring the smooth operation of our computer systems.Key Responsibilities:Maintenance of staff computers,...
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IT Desktop Support Technician
1 week ago
Johannesburg, South Africa Elite Search Full timeRole: You will serve as the primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password resets to backup failures and VPN connectivity problems. Active Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows operating systems (Windows 7, 8.1, and 10). You...
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IT Desktop Support Technician
1 week ago
Johannesburg, South Africa Elite Search Full timeRole:You will serve as the primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password resets to backup failures and VPN connectivity problems. Active Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows operating systems (Windows 7, 8.1, and 10). You...
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Desktop Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa IOCO Full timeAbout the Role:We are seeking a skilled Desktop Support Specialist to join our team at IOCO. The successful candidate will provide top-notch support for our staff's computers, printers, and general user needs. This role requires a strong understanding of PC and Apple Hardware, desktop Operating Systems, and network functionality. Intermediate knowledge of...
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Desktop Support Engineer
6 months ago
Johannesburg, South Africa IOCO Full timeWe are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications is...
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Desktop Support Engineer
4 months ago
Johannesburg, South Africa IOCO Full timeWe are looking for a dedicated and detail-oriented Desktop Support Engineer  to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user...
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Desktop Support Engineer
4 months ago
Johannesburg, South Africa IOCO Full timeWe are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications...