High Salary: CRM AND AFFILIATE CO-ORDINATOR
3 weeks ago
Job Title:
CRM & Affiliate Coordinator
Reports To:
National Marketing Manager
Purpose:
To oversee the CRM strategy implementation and ensure campaigns are set up, executed and monitored correctly. To assist with Affiliate partner marketing from exception to reporting.
Essential Functions:
- Oversee the execution of strategies as required by the marketing head and customer support teams;
- Manage daily campaigns and oversee reporting of campaign success rates;
- Act as the intermediary between CRM software providers/Tech team and Marketing team;
- Ensure Design and content teams are briefed on campaign calendars and requirements;
- Ensure CRM campaigns are accurate and effective;
- Work with the Marketing team on strategy plans for CRM campaigns;
- Assist the Content team with planning of campaigns;
- Drive the identification and onboarding of new affiliate partners;
- Oversee monthly affiliate reporting and communications;
- Ensure content and marketing communication portals are always up to date for affiliate partners;
Preferred Skills:
- Excellent professional analytical, writing and interpersonal skills;
- Strong communication skills;
- Ability to work independently in a fast-paced environment while supporting team responsibilities and goals;
- Experience using CRM programs and Affiliate tracking tools advantageous;
- Understanding of Affiliate Marketing in the gaming environment;
- Social and emotional awareness to tailor interactions for individual customers;
- Ability to collaborate well with other customer care team members;
- Analytical and data-driven.
Requirements: Experience, Education and Other:
- Grade 12 (matric certificate required);
- Degree in Communication, Customer Service or related;
- 3+ years work experience in CRM or Affiliate Marketing;
- Digital Media Experience;
- Previous experience in a betting company (highly advantageous).
Additional Requirements:
- Availability to work weekends, public holidays, shifts and / or long hours.
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