Systems Administrator
4 weeks ago
Our client is looking for a Systems Administrator to join their team. The ideal candidate will be responsible for managing the Syspro ERP system, ensuring optimal system performance, and supporting users across the organisation.
Responsibilities:
- Administer all aspects of Syspro ERP, including creating and maintaining user profiles, roles, and access.
- Monitor and maintain the integrity of master and transactional data within Syspro.
- Oversee daily Syspro performance, reporting any issues to IT and the CFO.
- Ensure all changes to the system are auditable and properly documented.
- Identify and implement value-adding features within Syspro to enhance system usage and increase ROI.
- Stay updated on the latest Syspro changes, including ports, hotfixes, and new solutions.
- Facilitate continuous training on the Syspro Learning Channel (SLC).
- Collaborate with other domain owners to implement end-to-end solutions.
- Plan, communicate, and execute project deliverables effectively.
- Manage change control, enhancements, and testing for new system implementations.
- Maintain relationships with external service providers.
- Provide day-to-day supervision, reporting, and administration of assigned business systems.
- Act as project manager for new projects, including third-party product integration, and ensure proper training and rollout.
- Analyze and improve business processes for successful system implementation.
- Resolve support queries in collaboration with relevant departments and consultants.
- Provide user support, suggest system improvements, and organize training sessions as needed.
- Address helpdesk tickets within 48 hours.
- Assist with year-end stock take, ensuring roles and procedures are clearly defined.
- Advise users on efficient transaction processing and task completion.
Key Skills:
- Strong financial understanding of transactional processing in Syspro modules to support business processes and data integrity.
- Ability to initiate and complete improvement projects.
- Excellent communication skills for effective interaction with management, users, and stakeholders.
- Proficiency in Syspro architecture, system functionality, customization tools, and database data structures.
- High proficiency in Excel and T-SQL.
- Strong analytical, organizational, and problem-solving skills.
- Experience with production and manufacturing operations.
- Knowledge of integration principles with Syspro sub-modules and GL.
- Planning and business process improvement skills.
- Ability to maintain positive working relationships with employees and service providers.
- 2-5 years of experience in a similar role.
- 2-5 years of experience in Syspro and/or database helpdesk support.
- 2-5 years of experience in business systems.
- Experience Required: 4+ years
Qualifications:
- Relevant qualifications in IT, Business Systems, or a related field are advantageous.
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