Product Manager

2 weeks ago

Stellenbosch, South Africa Capitec Full time

Join Us in Becoming the Best Bank in the World

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who we are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the role:

We are seeking a Product Manager to join and take lead of campaign support team. The role will focus on delivering innovative product experiences with an emphasis on client and user engagement. You will prioritize delivery, track benefits, and focus on improving product visibility and processes. Having experience with CX/UX or working with CX/UX designers would be beneficial.

The role will drive the product roadmap, prioritize delivery, and align with business goals. The role is similar to a Product Owner with a focus on the following product requirements gathering, collaboration with dev teams, benefits tracking, project delivery management, communication and stakeholder engagement

Implementation of system/process changes, vision formulation, continuous improvement, leadership and team management. Ideal candidates will have experience in process improvement, preferably from industries like retail or financial services.

Our ideal candidate has:

- 3-5 years’ experience as a Product Manager OR 5 years experience as a Product Specialist/Owner.
- End-to-end experience in managing, developing, and delivering a product within a financial services, retail, or telecommunications company.
- Experience working within Jira and Confluence
- Exposure to SDLC in an agile environment
- Formulating a vision of the business processes / system environment requirements with input from the Software Development Manager.
- Communicating with technical and non-technical stakeholders across multiple business units.
- Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications

Ideal:

- UX/CX design experience
- Financial services/Retail/telecoms experience.
- Process improvement/transformation program experience.

Competencies:

- Care and passion for our people
- Earn and extend trust
- Simplify and make it easy
- Drive innovation mindset
- Lead with the "Why"
- Attract and relentlessly develop people
- Make decisions - faster and smarter
- Inspire optimism and persistence

Education:

- A relevant tertiary qualification.
- Any business analysis certification

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

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