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Lead Associate

3 months ago

Cape Town, South Africa WNS Global Services Full time

Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

- To ensure that the client has business continuity in a safe and healthy environment.
- To ensure that facilities day to day operations are completed satisfactorily by the appropriate personal.
- Ensure that staff is proactive.
- Ensure that regular audits are completed and that the concerns found are rectified.
- Communicate regular with manager and complete weekly and monthly reports.
- File all documents and have it on hand for audits.
- Have weekly meetings with onsite staff.
- Have monthly meetings with suppliers and raise concerns.
- Ensure that all scheduled work is completed as per scope and that all required documents are received.
- Oversee all onsite contractors and supervise onsite Facilities operations.
- Communicate regularly with superior on on-going operations raise any concerns immediately.
- To be the communication centre and coordinate all services.

Qualifications
Matric Administration Emails Excel, Word Experience