Pre-Owned Vehicle Sales Manager Kia South Africa

1 month ago


Edenvale, South Africa Motus Corporation Full time

Job Description

The successful candidate will be responsible to plan, manage and monitor the implementation of pre-owned vehicle sales activities and processes in order to enhance service delivery and maximise profits.

Position Overview

Specific Role Responsibilities

- Implement and manage end-to-end processes.

- Define standard operating procedures (SOP's).

- Monitor and report on progress against operational plan and make adjustment where required.

- Resolve problems with the necessary discretion and guidelines.

- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.

- Contribute to the development of the appropriate strategy and set target within area of accountability.

- Manage operational risk and risk mitigation initiatives.

- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.

- Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.

- Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.

- Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.

- Educate customers on products and services, ensuring acquisition and retention of customers thereby improving sales, revenue and customer base.

- Establish and sustain business and OEM/Importer relationships.

- Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.

- Plan and manage financial activities in line with approved policies, processes and procedures.

- Manage, monitor and report on budget variances and provide solutions.

- Maximise rebates and ensure payments from OEM/Importer.

- Ensure that the assets, resources and equipment are managed in a manner that enhances cost-effective utilisation.

- Plan, manage and monitor processes to ensure customer service excellence.

- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.

- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery.

- Manage CRM processes and procedures

Qualifications and Experience

- Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably;

- Over 5 years experience in the motor sales industry;

- 3 years supervisory experience with a proven track record of managing a floor of 20-30 units

- A valid South African driver's license.

Skills and Personal Attributes

Technical Competencies

- Apply selling techniques for parts

- Business and Operations Management

- Conflict Management

- Customer Service

- Developing Sales

- Fleet Sales Management

- Functional Policies and Procedures

- Governance, Ethics and Values



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