Africa Manager
5 months ago
**Job Information**:
Industry
**Logistics***
Work Experience
**5+ years***
Salary
**950000***
Currency
**ZAR***
City
**Edenvale***
Province
**Gauteng***
Country
**South Africa***
Postal Code
**1609**
Africa Agent performance and relationship management, Identifying and addressing potential risks related to shipping, customs, documentation, or other logístical challenges in the Africa tradelanes, keeping the business up-to-date with African countries' trade regulations, customs laws, and import/export requirements, keeping track of market trends, competitor strategies, and changes in African trade, Problem Solving, support operations with route optimization.
Africa Agent Network Management
- Facilitate the signing up of additional agents where necessary
- Cultivate strong relationships with agents by fostering trust and cooperation
- Define relevant KPIs to measure the performance African agents
- Set up a system to regularly evaluate the performance of African agents
- Have regular engagements with African agents to foster continuous improvement
- Facilitate dispute resolution between agents and the operations teams
- Maintain open and regular communication with African agents.
- Risk Management
- Ensure the African agents stay up-to-date with international trade regulations, customs laws, and shipping requirements in their countries and they share those updates with the Company in order to avoid potential delays or penalties
- Identify and address potential risks related to shipping, customs, documentation, or other logístical challenges
- When issues arise, such as delays, damages, or disruptions in the supply chain, find solutions promptly and efficiently
- Collaboration on pricing strategy
- Collaborate with sales, operations, and Trade Lane to ensure that Africa pricing strategies align with business objectives and profitability targets.
- Collaborate on pricing strategy development considering market dynamics, competitive landscape, and customer demands
- Conduct regular market research and analysis to monitor competitor pricing, identify emerging trends, and make data-driven pricing decisions
- Client Management
- Understand client-specific Africa trade needs, and sipport Business Development and Operations to provide effective solutions to meet their requirements
- Managing information and Reporting
**Requirements**:
- Matric
- Tertiary qualification in international supply chain essential
- Management post-graduate qualification wil be advantegeous
- At least 5 years management experience
- Proven experience in business processes design and implementation
- Commerial expertise including: agent management
- Africa Risk management experience will be advantegious
- At least 5 years relevant experience in the clearing and forwarding industry, with a focus on African trade
- In-depth knowledge of trade regulations, customs procedures, and logistics in the African region
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