Current jobs related to Graduate Customer Service Host - South Africa - Jobted ZA C2

  • Head of Customer Service

    1 month ago

    South Africa Jobted ZA C2 Full time

    Are you a visionary leader with a passion for redefining customer experiences? A leading bank in Namibia is seeking a Head of Customer Experience (CX) to drive a culture of customer-centricity, ensuring seamless and exceptional service across all touchpoints. This is your opportunity to make a lasting impact by shaping the bank's CX strategy and leading a...

  • Service Advisor

    2 months ago

    South Africa Jobted ZA C2 Full time

    We are looking for an experienced Vehicle Service Advisor to join a well-established automotive brand in Mpumalanga. You will be responsible for managing service bookings, customer inquiries, and coordinating with the service department to ensure excellent customer service. Key Responsibilities: - Greet customers and assess their service needs. - Schedule...

  • High Salary: SERVICE MANAGER

    4 weeks ago

    South Africa Jobted ZA C2 Full time

    MINIMUM REQUIREMENTS - Technical Degree/ Post Graduate Diploma, Qualified Diesel Mechanic (Trade Certificate is essential) - Experience in a similar role: up to 5 years - Knowledge of the transport, logistics and agriculture industry both operationally and technically Ability to analyse and evaluate market trends - Strong financial acumen - Good...

  • Service Manager

    2 weeks ago

    South Africa GEA Group Full time

    **Service Manager**: **Job information**: **Reference number**: JR-0017938 **Job function**: Service **Position type**: Full time **Your responsibilities and tasks**: Admin - Ensuring that all quotations are done as per GEA standards and as per agreed margins. - Ensuring that all procurement is done in accordance with the ERP system requirements. -...

  • Hospitality Manager

    3 months ago

    South Africa Jobted ZA C2 Full time

    Luxurious Lodge in the Timbavati Reserve is recruiting an experienced Hospitality Manager to assist the Lodge and Operations Manager. This is a live-in position. Experience required: Valid unendorsed SA drivers license essential MS Office knowledge essential PANstrat Knowledge beneficial 3 to 5 years experience in a 5-star operation in a camp...

  • Service Manager

    4 weeks ago

    South Africa Jobted ZA C2 Full time

    Skills and Knowledge required: - Excellent administration skills - Excellent communication skills - Excellent command of English - Excellent client-facing ability - Leadership & motivation qualities - Computer literate - Must have a sense of urgency - Strong people management skills - Good IR / HR ability - Good understanding & knowledge of current industry...

  • Retail Account Manager

    2 weeks ago

    South Africa Exness Global Limited Full time

    **Location: West Africa / Central** **Employment Type: Remote working** Exness is currently looking for multiple Retail Account Manager for South Africa region. The Retail Account Manager is expected to focus on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions. Core...

  • Customer Service Officer

    1 week ago

    Johannesburg South, South Africa TMP Consulting Solutions (Pty) Ltd Full time

    Role Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. -...

  • Quality and Customer Service

    2 months ago

    Johannesburg South, South Africa ZettaByte Pte Ltd Full time

    Zettabyte is a software development company that focuses on the education sector. We work together with our multicultural team to create and produce tools that increase the quality of life for anyone who is involved in the education sector. We are looking for a Quality and Customer Service fluent in French to engage with our native French-speaking...

  • Technical Service Support

    2 weeks ago

    South Africa GEA Group Full time

    **Technical Service Support**: **Job information**: **Reference number**: JR-0017419 **Job function**: Service **Position type**: Full time **Your responsibilities and tasks**: - Serves as the Divisional technical leader and expert - Provide Service sales support - Serve as point of contact in organization for FT dealers and customers. - Assisting...

  • Service Advisor

    1 month ago

    South Africa Jobted ZA C2 Full time

    This growing independent dealership has a lovely and positive work environment, and they are looking for an exceptional Service Advisor to join their team. Theyre not looking for just an average Service Advisor, they need someone who excels in customer service, demonstrates excellent administrative and organizational skills, and possesses a strong technical...

  • Instrumentation Service Technician and Customer

    7 months ago

    Johannesburg South, South Africa Full Circle HR Full time

    My client in the Instrumentation industry is looking for a highly effective Instrumentation Service Technician and Customer Support. The Instrumentation Service Technician and Customer Support is required to do everything necessary to promote the current and future profitability and best interests of the Company. This includes increasing sales and margins,...

  • Graduate Key Account Executive

    4 weeks ago

    Johannesburg South, South Africa Sandi Crowther Recruitment Full time

    Job Summary: We are seeking an exceptional Graduate - Key Accounts professional to join our team at Sandi Crowther Recruitment. As a key member of our team, you will provide high-level administrative support to the Key Accounts Manager(s) and contribute to the development and implementation of key account strategies.About the Role:This position requires a...

  • Customer Onboarding Specialist

    1 month ago

    South Africa Jobted ZA C2 Full time

    Customer Onboarding Specialist Location: Kenilworth, Cape Town Type: Full-Time Salary: R390 R430k per annum The Customer Onboarding Specialist is responsible for facilitating the seamless onboarding, training, and technical support for clients to enhance their satisfaction and success with our services. This position requires close collaboration with...

  • Field Service Site Manager Water Pump Systems

    2 months ago

    South Africa Paradeco Consulting Full time

    Boreholes / Water Backup Systems / Rain Harvesting (Domestic and Commercial market) Requirements: • Valid Driver’s License. • Electrician or Auto Electrician by Trade Preferably. • N2 Mechanical Engineering (Would be beneficial). • Manage Teams of Field Technicians. • Willing to travel Nationally. • Install and commission of water pump systems...

  • Workshop Manager | Automotive Service

    1 month ago

    South Africa Jobted ZA C2 Full time

    An exciting opportunity is available for a Workshop Manager to join this Niche Service Centre in Retreat that is well- known for their specialisation in Land Rover Service & Maintenance. The focus within this role will be to ensure high level customer relationship management, technical expertise & support and complete management of the workshop. Minimum...

  • Customer Service Representative English Automotive

    4 months ago

    Cape Town, Western Cape, South Africa TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative – English – Automotive, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

  • Customer Service Representative Johannesburg South

    4 days ago

    Johannesburg South, South Africa Aim Personnel Full time

    Job Title: Customer Service Representative Johannesburg SouthWe are seeking a highly skilled and experienced Customer Service Representative to join our team in Johannesburg South. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Logging of service calls and...

  • ▷ (3 Days Left) FARM MANAGEMENT & HOSPITALITY COUPLE

    4 weeks ago

    South Africa Jobted ZA C2 Full time

    MINIMUM REQUIREMENTS Farm Manager - Minimum of 5 years in stone fruit or similar agricultural operations. - Experience in guest farm management is beneficial. - Fluent in English and Afrikaans - Strong work ethic. - Excellent interpersonal and communication skills. - Proven management and leadership capabilities. - Strong project planning and monitoring...

  • Software Quality Assurance and Customer Service

    2 months ago

    Johannesburg South, South Africa ZettaByte Pte Ltd Full time

    Zettabyte is a software development company that focuses on the education sector. We work together with our multicultural team to create and produce tools that increase the quality of life for anyone who is involved in the education sector. **Requirement** - Available to work on-site in Madagascar or native to Madagascar - French as the native language -...

Graduate Customer Service Host

2 months ago

South Africa Jobted ZA C2 Full time

Who we are

Were part of Super Group, the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. Were empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who were looking for

Were on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

Were on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Graduate Customer Service Host (Fixed Term Contract) youll be supporting the delivery of high-quality service within the English Support team, covering customer retention and all interventions will be directed at improving customer loyalty, brand integrity, responsible gambling, retention, and relationship building. This will help us excel at exceeding revenue and targets in line with the organisations policies, procedures and regulations to stay ahead of the game.

What youll be doing

As part of your role, your responsibilities will include:

- Providing world-class customer service by responding to customer queries by telephone, email, and online chats

- Processing and resolving of incoming and outgoing contacts in a multimedia environment

- Processing pertinent information into relevant databases

- Completion of tasks assigned during shift

- Customer relationship building and management as well as cross selling of products and services

- Problem solving tasks during shift

- Handling and taking full responsibility for customer related queries

- Excellent time management and adherence to schedule

- Performing extra tasks given by managers / shift supervisors as required

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills youll bring to the table

The necessary skills that we require for this role include:

- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals

- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

- Exceptional attention to detail, ensuring high standards of quality in all outputs

- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

- Demonstrates consistent behaviour aligned to our Organisational Culture

- Fluent in English; able to communicate effectively (read, write, and speak fluently)

- Be available for 24/7 shift rotations

- Be in a possession of a degree - BCom / BSC

- Resilience

- Quality Focus

- Ownership & Accountability

- Organizing & Planning

- Critical Thinking

- Stress Tolerance

Desirable skills youve got up your sleeve

It would be great if you also have some of the following skills:

- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

- Experience in developing and executing customer retention strategies

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

- Adaptability

- Ownership and accountability

- Initiating action

- Resilience

- Team orientation

- Integrity

- Innovation

What youll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

- Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

- Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from

- Subsidised Medical Aid or GAP Cover

- Insurance Benefits (including Group and Income Continuation Benefit)

- Funeral Fund & Funeral Fund Top Up

- Subsidised Retirement Annuities

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

Its all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on