Service Manager
24 hours ago
Skills and Knowledge required:
- Excellent administration skills
- Excellent communication skills
- Excellent command of English
- Excellent client-facing ability
- Leadership & motivation qualities
- Computer literate
- Must have a sense of urgency
- Strong people management skills
- Good IR / HR ability
- Good understanding & knowledge of current industry technology
Responsibilities of a service Manager:
- Full responsibility of services within the Branch
- Asset Management
- Customer visits and liaison / problem solving
- Vehicle maintenance/servicing and check list
- Supervision of loading and uploading of stock from cages
- Management oversight and involvement in health & safety procedures in conjunction with health & safety representative
- Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed
- Manage installations, maintenance tickets and withdrawals
- Order & control of stock and warehouse
- Stock management and control of contract consumables
- Staff management & training
- Distribution staff management
- Attend meetings as required at customers sites
- Management and coordination of client safety files and safety files at client sites in order to keep them up to date and current. Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption
Requirements:
- 2 Years service industry experience
- Grade 12 and/or Diploma in Operations Manager
- Drivers Licence
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