Technical Service Support
6 days ago
**Technical Service Support**:
**Job information**:
**Reference number**:
JR-0017419
**Job function**:
Service
**Position type**:
Full time
**Your responsibilities and tasks**:
- Serves as the Divisional technical leader and expert
- Provide Service sales support
- Serve as point of contact in organization for FT dealers and customers.
- Assisting Service administrators with parts support and pricing.
- Communicating spare parts order status with customers and providing direct assistance where needed.
- Assessment and maintenance of stock levels in various branches and dealers.
- Creating SLA proposals and managing active SLA contracts
- Answer questions and resolves technical issues, brought forth by FT team members and GEA customers
- Check and confirm the accuracy of the work performed, and the methods used by technical staff
- Equipment Failure - Take lead by providing detailed RCA reports, recommended repair solutions, and define measures to prevent reoccurrences in a timely manner
- Drive FT Equipment Upgrades and Modernization with technological improvements
- Prepare and deliver various technical-related presentations, both internally and externally
- Oversee development and maintenance of Divisional technical staff competencies
- Oversee technical aspects for Process Safety Management and Environmental Compliance
- Spearhead various research and development initiatives to identify opportunities for new projects and improved processes
- Direct, analyze and approve product design and changes
- Provide Customer training to maximize customer process throughput
- Conduct various tests and quality assurance checks to verify the quality of completed projects, equipment overhauls and upgrades
**Your profile and qualifications**:
- Tertiary technical qualification or similar
- 6+ years of engineering experience, ideally in a management role
- Analytical and mathematical mind, capable of evaluating and solving various complex problems
- Leadership skills necessary to manage and develop a team
- Organizational competencies and project management skills to keep projects, processes, and the entire technical team on track
- English (proficient),
- Good influencing and negotiation skills
- Ability to network and build relationships
- Deep understanding of business
- Analytical capabilities, problem-solving skills
- Takes ownership of the work, successes and mistakes
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities and equal qualification are welcome and will be given preferential consideration.
-
Technical Support Specialist
1 month ago
South Africa LexisNexis South Africa Full timeAbout the RoleAs a Technical Support Specialist at LexisNexis South Africa, you will be responsible for delivering exceptional technical support to customers, ensuring that all products and services function properly. You will provide timely and effective solutions to customer lifecycle issues, including troubleshooting, ticket creation, and coordination...
-
Technical Support Specialist
1 month ago
South Africa DotActiv Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at DotActiv. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer support and ensuring customer success.About the RoleThe successful candidate will be responsible for analysing knowledgebase user...
-
Support Services Assistant
2 months ago
South Africa, Western Cape Baragwanath Full time R12 500 - R30 000 per monthJob Description:We are seeking an experienced Caregiver to join our team at Baragwanath. As a key member of our support services team, you will be responsible for delivering exceptional care and support to our clients, ensuring their needs are met in a timely and efficient manner.About Us:Baragwanath is a fully owned division of Impala Platinum Holdings...
-
Support Services Assistant
2 months ago
South Africa, Western Cape Baragwanath Full time R12 500 - R30 000 per monthJob Description:We are seeking an experienced Caregiver to join our team at Baragwanath. As a key member of our support services team, you will be responsible for delivering exceptional care and support to our clients, ensuring their needs are met in a timely and efficient manner.About Us:Baragwanath is a fully owned division of Impala Platinum Holdings...
-
Operations Manager
3 weeks ago
South Africa Farm Manager SA Full timeAt Farm Manager SA, we are seeking an experienced Operations Manager to lead our Fleet and Technical Services team. This is a challenging opportunity for a technical professional with strong leadership skills to oversee and manage business unit technical and operational processes.About the RoleWe are looking for someone who can provide expert advice on...
-
South Africa Jobted ZA C2 Full timeThe Operational Technical Support Manager: Alternative Administration is a pivotal role responsible for providing technical oversight to the Fund Accounting teams in the Hedge Funds sector. Reporting to the Head of Alternative Administration, this technical specialist position requires extensive experience in hedge funds, strong client engagement skills, and...
-
Technical Specialist
2 months ago
South Africa Jobted ZA C2 Full timeKey Responsibilities Process Management - Manage throughput for defined IPC processes by analysing scheduled expectations for each process. - Provide technical assistance on all equipment and software within the processing centre as required. - Evaluate job requirements and recommend the best methodologies and equipment to ensure optimal throughput and...
-
Operations Support
1 month ago
South Africa Jobted ZA C2 Full timeKey Performance Areas - New Building Intake - Student take in process - Administration of portfolio - Financial budgeting & Cost control - Technical support & service - Maintenance of building assets - Year end Qualifications - Grade 12 (Matric) plus Relevant Diploma or Degree in Property Studies. Experience and Required Knowledge - A minimum of 1-3 years'...
-
Technical Sales Representative
2 months ago
South Africa Jobted ZA C2 Full timeCompany Overview: Our client is a well-established supplier of timber and building materials, serving clients across the Western Cape. We are looking for a motivated External Sales Representative to join our team in Retreat and drive our sales efforts in the region. Key Responsibilities: - Client Relationship Management: Build and maintain strong,...
-
Service Manager
6 days ago
South Africa GEA Group Full time**Service Manager**: **Job information**: **Reference number**: JR-0017938 **Job function**: Service **Position type**: Full time **Your responsibilities and tasks**: Admin - Ensuring that all quotations are done as per GEA standards and as per agreed margins. - Ensuring that all procurement is done in accordance with the ERP system requirements. -...
-
IT Support Specialist for Amatola Water
4 weeks ago
South Africa Amatola Water Full timeJob Title: IT Support SpecialistWe are seeking an experienced and skilled IT Support Specialist to join our team at Amatola Water. This is a fantastic opportunity to work in a dynamic and supportive environment, providing technical assistance to our employees and ensuring the smooth operation of our IT systems.About the Role:The successful candidate will be...
-
IT Data Support Technician
4 weeks ago
South Africa Jobted ZA C2 Full timeJob Title: IT Data Support Technician Location: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-Time Non- negotiable qualifications and experience required: - Education: A degree in Information Technology or a related field, or equivalent experience. - Experience: At least 2 years of experience as an IT support technician, with a...
-
South Africa Jobted ZA C2 Full timeJob Title: Senior Technical Short-Term Specialist: Product Location: Tygervalley, Cape Town Industry: Financial Services Employment Type: Full-Time Career Level: Senior Qualification: NQF5 or relevant short-term qualification Experience: Minimum 7 years Responsibilities: - Serve as a subject matter expert on technical product and advice-related matters. -...
-
Project Support Engineer
2 months ago
South Africa Jobted ZA C2 Full timeJob Title: Project Support Engineer Location: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-Time Closing date for applications: End Dec 2024 Non- negotiable qualifications and experience required: - Educational Qualifications: Bachelors degree in Marine Engineering, Naval Architecture, Mechanical Engineering, or a related field. -...
-
Subdepartment Manager Engineering Support
2 months ago
South Africa Jobted ZA C2 Full timeJob Title: Subdepartment Manager Engineering Support Location: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-Time Closing date for applications: End Dec 2024 Non- negotiable qualifications and experience required: - Educational Qualifications: Bachelors or Masters degree in Engineering, Systems Engineering, Mechanical Engineering,...
-
High Salary: TECHNICAL SALES REPRESENTATIVE
2 months ago
South Africa Jobted ZA C2 Full timeAs an External Technical Sales Representative, you will be responsible for driving sales growth by building and maintaining relationships with key clients, understanding their technical needs, and providing tailored solutions. You will act as a liaison between our company and customers, ensuring that we deliver exceptional service and value. Key...
-
ILS Technical Author/Engineer
2 months ago
South Africa Jobted ZA C2 Full timeJob Title: ILS Technical Author/Engineer Location: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-Time Closing date for applications: End Dec 2024 Non- negotiable qualifications and experience required: - Bachelors Degree in Engineering or a related field. - 1-10 Years experience in Integrated Logistics Support (ILS) with a focus...
-
Dedicated Support Assistant
4 weeks ago
South Africa South African Department of Correctional Services Full timeThe South African Department of Correctional Services is seeking a highly skilled and dedicated individual to fill the position of Food Service Aid. This role offers an excellent opportunity for those who are passionate about providing exceptional service in a fast-paced environment.Job SummaryWe are looking for a motivated and organized Food Service Aid to...
-
▷ [15h Left] TECHNICAL MANAGER
4 weeks ago
South Africa Jobted ZA C2 Full timeMINIMUM REQUIREMENTS - Masters Diploma / NQF level 8 - Professionally qualified and - experienced specialists and mid- management - Up to 4 years experience in a similar role BEHAVIOURAL COMPETENCIES REQUIRED - Insight Has and gains insight into situations, problems and processes. Deconstructs problems and systematically investigates the various...
-
Technical Estimator
2 months ago
South Africa Jobted ZA C2 Full timeAre you detail-oriented, analytical, and passionate about precision in cost estimation? Our client, a reputable manufacturing company based in Parow Industria, Cape Town, is seeking a Technical Estimator to join their dynamic team. This is an exciting opportunity to collaborate with engineering, procurement, and sales teams to drive cost-effectiveness and...