Quality and Customer Service

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Location: Remote (Based in South Africa) Company: Smart Work Services About Us: Smart Work Services is a leading provider of support services, dedicated to assisting clients throughout their professional journeys. We offer a supportive and responsive environment to ensure our clients receive the best service and care possible. Position Overview: Key...

We are looking for a reliable Quality Inspector to join our team! As a Quality Inspector, you will be responsible for assisting in ensuring sustainable quality of our products and services before customers' consumption. **Quality Inspector duties and responsibilities** - Oversee internal processes and procedures to ensure quality - Regularly analyze quality...

Service Quality ManagerWe are seeking a highly skilled Service Quality Manager to join our team in Johannesburg. As a Service Quality Manager, you will be responsible for ensuring that our customers receive the highest level of service quality.ResponsibilitiesManage day-to-day activities of the team.Identify focus teams each month and provide materials for...

Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team at Smoke Customer Intelligence Inc.In this role, you will be responsible for ensuring the quality and reliability of our software solutions.Key responsibilities include ensuring quality of reported defects, measuring the ratio of defects found during testing to total...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Customer Service Representative Manufacturing Johannesburg North, Johannesburg - Gauteng - South Africa Lead the charge in delivering unparalleled customer satisfaction across Southern and Eastern Africa. You will be responsible for ensuring seamless order administration and exceptional customer experiences. With a minimum of 5 years of experience in a...

About the Role:This is an exciting opportunity for a motivated and experienced professional to join our team as a Head of Customer Support MBA. The ideal candidate will have a strong background in customer support, leadership, and management.The incumbent will be responsible for leading and managing a team of customer support agents, providing guidance,...

Software Application Tester RoleWe are seeking a highly skilled Software Application Tester to join our team at Smoke Customer Intelligence Inc.The ideal candidate will have a strong foundation in manual testing processes and a keen eye for detail. In this role, you will collaborate with developers, product managers, and other stakeholders to execute test...

We worked remotely before it was fashionable (and necessary)! We are the eyes and ears of our customers. We are seeking a Customer Service Administrator to coordinate orders from our customers and connect them with contractors in the field that perform audits and inspection services. This position provides a high level of customer service to inspectors and...

**POSITION **:Quality Assurance Analyst** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Quality Assurance Manager** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We provide a...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**POSITION **:Quality Assurance Manager** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Business Unit Head** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We provide a...

Job Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide Timely Resolution: Respond to...

Network Support ProfessionalWe are seeking a highly skilled Network Support Professional to join our team at Elite Search and Selection.About the Role:This exciting opportunity involves working closely with clients to diagnose and resolve technical issues, provide expert guidance, and deliver exceptional customer experiences.Key Responsibilities:Deliver...

We're Hitachi Abb Power Grids, a leading BPO firm that delivers next-level customer service solutions. As a Senior HSE Specialist, you'll play a critical role in ensuring our customers receive top-notch support.Key ResponsibilitiesCustomer Support: Serve as the primary point of contact for our customers, providing solutions to their inquiries and...

Our client, a dynamic Business Information Systems Consulting firm based in JHB is looking for a knowledgeable and experienced Customer Success Consultant. You will be responsible for delivering comprehensive training and consultancy services, creating user manuals and other training materials, and managing client relationships to ensure customer...

**Position Overview**: The position is for a skilled Test Lead to manage and coordinate software testing activities. Ensure alignment s across the Product delivery stack.You will ensure the quality and reliability of our software products. Use the automation framework and pre-defined test tools to inspect, analyse, design, develop and implement re-useable...

Job DescriptionWe are seeking a highly skilled Sales and Customer Support Leader to join our team at MAPEI South Africa. In this role, you will be responsible for leading and overseeing a team of customer service representatives, ensuring high quality service, resolving customer issues, and improving customer satisfaction.Main responsibilities...

**Customer Service Manager**: - Johannesburg, South Africa; South Africa - Customer Service - 236033 - Estée Lauder Companies **Job Description**: **Overall Purpose of the Job** Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives....