Workshop Concept Sales and Consultant

1 month ago


Midrand, South Africa Robert Bosch Group Full time

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch

Job Description

- Deploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication)
- Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessments
- Evaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop network
- Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments
- Ensure the implementation of concept packages to workshop partners, achieving economic targets
- Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards
- Establish development plans for workshops in cooperation with wholesalers and sales teams
- Monitor and guide workshops on Bosch Service Excellence implementation and performance
- Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising
- Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards
- Participate in national and regional BCS conventions and meetings
- Provide feedback to regional and country functions on market developments and competition
- Regularly communicate and report on workshop performance and development

Qualifications

EDUCATION

- Matric Certificate
- Relevant Degree or equivalent experience in business or automotive fields.
- Honours degree in Business Management as an added advantage
- Valid Driver's License is mandatory

SKILLS

- Proficient in English (Speak, read, and write)
- PC literate with excellent skills in MS Office
- Proficient in workshop business analysis and developing actionable plans
- Ability to work under pressure and meet deadlines
- High efficiency in time management
- Strong communication and presentation skills, with ability to build sustainable relationships

PERSONAL CHARACTERISTICS

- Self-motivated and self-disciplined
- Proven experience in workshop management, business development or sales
- Strong understanding of the automotive industry and workshop operations
- Entrepreneurial mindset with a strong orientation towards achieving targets
- Ability to empathize with workshop owners and understand their business challenges
- Strong brand orientation and dedication to Bosch Car Service standards
- Decisive, proactive, and able to adapt strategies to market needs

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