Junior Workshop Concept Manager

4 weeks ago


Midrand, South Africa Bosch Group Full time

**Company Description**
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch
- Manage relationships with suppliers, customers, and other departments in the company
- Manage the invoicing process, ensuring accuracy and updating customer records as needed
- Monthly invoicing of the network, maintaining accuracy and updating records
- Processing monthly payments for customers and suppliers using IT tools
- Preparing scope of work to onboard suppliers for the department
- Support the sales team in implementing the concept in the market, with daily queries and assisting the network with inquiries
- Follow up on the Bosch Car Service contracting process, revising content based on regulations and market requirements. Sending out contracts, tracking responses
- Set up and lead strategic cooperation with key partners, resolving customer queries and complaints
- Roll out new services for the Bosch Car Service network, determining business models and pricing strategies
- Plan and execute the marketing strategy for the Bosch Car Service concept, including events and campaigns
- Planning Open Days, festivals participation, and conventions
- Coordinate customer surveys, assessments, and complaints regularly, ensuring resolution and satisfaction
- Handling daily customer complaints, coordinating feedback with workshops and the sales team
- Report to the Head of Workshop Concepts and Services Africa

**Qualifications**
EDUCATION:

- Matric
- Degree in Business Administration, Marketing, or a related field
- Honors in Marketing is advantageous

SKILLS:

- Proficient in English (speaking, reading, and writing)
- Strong communication skills, both verbal and written, for effective interaction with stakeholders
- Exceptional organizational abilities with keen attention to detail for managing invoicing and contracts

**Additional Information**
By choice, we are committed to a diverse workforce.

By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.



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