Workshop Recruiter and Consultant
4 weeks ago
**Company Description**
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch
- Deploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication)
- Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments
- Ensure the implementation of concept packages to workshop partners, achieving economic targets
- Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards
- Establish development plans for workshops in cooperation with wholesalers and sales teams
- Monitor and guide workshops on Bosch Service Excellence implementation and performance
- Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising
- Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards
- Participate in national and regional BCS conventions and meetings
- Provide feedback to regional and country functions on market developments and competition
- Regularly communicate and report on workshop performance and development
**Qualifications** EDUCATION**
- Matric Certificate
- Relevant Degree
- Valid Driver's License is mandatory
**SKILLS**
- Proficient in English (Speak, read, and write)
- PC literate with excellent skills in MS Office
**PERSONAL CHARACTERISTICS**
- Self-motivated and self-disciplined
- Entrepreneurial mindset with a strong orientation towards achieving targets
- Ability to empathize with workshop owners and understand their business challenges
- Strong brand orientation and dedication to Bosch Car Service standards
- Decisive, proactive, and able to adapt strategies to market needs
**Additional Information**
By choice, we are committed to a diverse workforce.
By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.
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