End User Support Technician
2 weeks ago
Requirements:
- Grade 12 certificate
- Certifications: A+, N+, Apple Essentials, Linux Essentials
- Valid RSA drivers license (manual transmission)
- 12-18 months of relevant experience
- Excellent communication and strong problem-solving abilities
- Adherence to professional etiquette and dress code
- Ability to work independently
- Clean criminal record
- Must be open to work selective after-hours support when required
- Must be in Bloemfontein and nearby areas.
Core Responsibilities:
- New Equipment: Install and configure new ICT equipment including workstations and peripherals.
- Software Deployment: Deploy, configure, and install various software, including operating systems and productivity tools.
- Maintenance: Provide ongoing on-site technical support and troubleshoot hardware/software issues.
- Network Infrastructure: Troubleshoot, repair, and maintain network endpoints.
- Relocation: Assist with the relocation of computer equipment as needed.
- Technical Support: Offer extensive troubleshooting, support new software roll-outs, and evaluate new technologies.
- Event Support: Provide technical support during special events and executive support during public holidays.
- Disaster Recovery: Support technical operations during disaster recovery and business continuity events.
- Monitoring: Perform real-time monitoring of digital infrastructure, report system downtimes, and monitor network performance.
Why Join Us?
- Dynamic Work Environment: Engage in diverse tasks from new equipment installations to executive support during special events.
- Professional Growth: Enhance your skills with hands-on experience in troubleshooting, software deployment, and network infrastructure maintenance.
- Supportive Team: Work independently while being part of a collaborative team that values strong customer focus and attention to detail
If you are a proactive and detail-oriented professional with a passion for technology and customer service, we would love to hear from you Apply now to join our team and take the next step in your career.
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