Help Desk Technician
1 month ago
Fokus Personnel, a renowned staffing agency in Bloemfontein, is seeking an exceptional Help Desk Technician to join their esteemed team. This role presents an exciting opportunity for a dedicated professional to embark on a rewarding career path.
Job SummaryThe successful candidate will be responsible for providing top-notch technical support and maintenance services to clients across the country. As a key member of the Fokus Personnel team, you will play a vital role in ensuring seamless IT operations and delivering exceptional results.
Responsibilities- Assist clients with technical issues and provide prompt resolutions via phone, email, or remote desktop assistance
- Maintain and upgrade existing computer systems, hardware, and software to ensure optimal performance
- Install and configure new equipment, peripherals, and software as needed
- Perform troubleshooting and diagnostic tasks to identify and resolve complex technical problems
- Collaborate with colleagues to share knowledge and best practices, enhancing overall team performance
- Grade 12 certification or equivalent
- A+ certification or higher
- At least 2 years of relevant experience in IT support or a related field
- Valid driver's license for occasional travel
- Excellent communication and interpersonal skills
- Fluency in English and Afrikaans
- A competitive salary estimated at R250,000 - R350,000 per annum, commensurate with experience
- Ongoing training and development opportunities to enhance your skills and career prospects
- A dynamic and supportive work environment that fosters growth and collaboration
- Occasional travel opportunities to explore various parts of the country
We invite qualified and enthusiastic individuals to apply for this exciting opportunity to join the Fokus Personnel team. If you are a motivated and customer-focused professional looking to take your career to the next level, we encourage you to submit your application.
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