Technical Support Specialist

5 days ago


Bloemfontein, Orange Free State, South Africa Data Centrix Full time
Job Overview:
Data Centrix seeks a skilled End User Support Technician to join our team. This is a dynamic role that involves troubleshooting, software deployment, and network infrastructure maintenance.

Key Responsibilities:
Install and configure new ICT equipment including workstations and peripherals.
Deploy, configure, and install various software, including operating systems and productivity tools.
Provide ongoing on-site technical support and troubleshoot hardware/software issues.
Troubleshoot, repair, and maintain network endpoints.
Assist with the relocation of computer equipment as needed.
Offer extensive troubleshooting, support new software roll-outs, and evaluate new technologies.
Provide technical support during special events and executive support during public holidays.
Support technical operations during disaster recovery and business continuity events.
Perform real-time monitoring of digital infrastructure, report system downtimes, and monitor network performance.

Requirements:
A valid RSA drivers license (manual transmission) is required for this position.
12-18 months of relevant experience are necessary.
Certifications in A+, N+, Apple Essentials, and Linux Essentials are an advantage.
Excellent communication and strong problem-solving abilities are essential.
The ideal candidate should be able to work independently and have a clean criminal record.

Salary Range:
R 200,000 - R 300,000 per annum, depending on experience.

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