Territory Account Manager 6-months contract

2 months ago

Durban North, South Africa Jobted ZA C2 Full time

We need a natural seller with a deep appreciation for food, strong negotiation skills, and knowledge of where the best eats are in town. You’ll focus on bringing on new small- and medium-sized merchants that align with our partnership criteria, using skills such as emailing, cold-calling, and driving internal processes to set up successful collaborations.

Key Responsibilities:

- Drive business performance in your assigned area or city.
- Identify key merchants to enrich the platform's selection and work with the sales team to close deals.
- Build and nurture long-term relationships with key accounts, enhancing their financials, marketing efforts, and overall satisfaction.
- Share local market knowledge with internal teams to inform broader strategies.
- Act as an ambassador for our mission, brand, and product, effectively communicating value to merchants and customers.
- Lead the sales process for enterprise prospects, including qualification, education, pricing, and contract negotiations.
- Build strategic relationships with decision-makers to drive new business growth.
- Gain extensive knowledge of merchants and cities to identify growth opportunities, including non-restaurant partnerships (e.g., convenience and grocery).
- Develop tools and processes to track critical metrics and improve performance.
- Collaborate with internal teams to address challenges and implement feedback to enhance product and operations.

Requirements:

- Minimum 3 years of experience in an account management role.
- Bachelor’s degree in a commercial or technical field.
- Advanced proficiency in Excel and strong analytical skills.
- Excellent communication and interpersonal skills with the ability to advocate effectively for customer needs.
- Proven ability to take initiative and adapt to changing work environments.
- Passion for building partnerships with merchants and helping them achieve their potential on the platform.
- Strong organizational, prioritization, and time-management skills.
- Problem-solving mindset and a proactive approach to challenges.
- Highly autonomous and able to work with minimal oversight.

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