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Facility Agent

2 months ago

Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full time

About the Role

We are seeking a highly skilled and experienced Facility Agent to join our team at FirstRand Bank Limited. As a Facility Agent, you will be responsible for managing the communication between the transaction parties to a syndicated loan and ensuring the loan administration is updated and completed.

Key Responsibilities

  • Perform monitoring, tracking, and analysis of cash flows, transfers, and communications between borrower and lenders.
  • Provide an administration service that meets time and quality standards, including reporting and updating of all relevant information.
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
  • Improve business decisions by providing accurate and reliable business intelligence together with analyzing trends and data.
  • Engage with clients to understand their unique requirements, drive value optimization, and advise best options for product integration and wealth management.
  • Manage the growth of active customer account base.
  • Contribute to client service delivery culture through adherence to approved organizational service delivery principles.
  • Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions.
  • Accumulate information to review work progress that provides input to reporting, decision making, and the identification of improvement opportunities.
  • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative, and integrated practice solutions.
  • Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships to ensure that the customer is at the center of the business philosophy, operations, and ideas.

Requirements

  • Relevant financial degree.
  • 5+ years' experience in a deal-management environment.
  • Maintain expert knowledge on relevant legislative amendments, industry best practices, and provide advice to relevant stakeholders.

About Us

FirstRand Bank Limited is a leading financial services provider in South Africa, committed to delivering exceptional service and innovative solutions to our clients. We offer a dynamic and inclusive work environment that fosters growth and development.

What We Offer

  • Opportunities to network and collaborate.
  • Challenging work.
  • Opportunities to innovate.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to us. We look forward to engaging with you further.