Travel Consultant

2 weeks ago

Cape Town, Western Cape, South Africa Cullinan Holdings Full time
{"title": "Travel Consultant", "description": "Pentravel Travel Expert

Cullinan Holdings, a leading leisure and travel company, is seeking a dynamic and customer-oriented Travel Consultant to join their E-commerce team in Cape Town. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips.

Key Responsibilities:

  • Build and maintain strong relationships with customers to ensure repeat business and referrals
  • Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
  • Provide expert advice on travel destinations, including visas and travel insurance
  • Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
  • Maintain accurate records and client details, using the company's operational systems
  • Manage customer complaints and queries in an efficient and professional manner
  • Stay up-to-date with industry trends

Requirements:

  • Minimum of 1 year's experience in a sales and target-driven role
  • Excellent communication skills, both written and verbal
  • Strong sales and customer service skills
  • Ability to work well under pressure and to tight deadlines
  • Proficient in the use of reservation systems, such as Amadeus
  • Passion for travel and knowledge of popular travel destinations
  • Ability to work weekends and public holidays on a roster basis

Benefits:

Working in a vibrant culture-centric company

Many learning and growth opportunities

Work hard, play hard mentality

Monthly salary and lucrative commission structure

Travel opportunities when sales goals are reached

", "lang_code": "en"}

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