Customer Experience Director

At WNS Global Services, we are seeking a Customer Experience Director to lead our call center operations. In this role, you will be responsible for managing and overseeing a team of call center agents.The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth. They will also be responsible...

Position SummaryThis is an exceptional opportunity for a Customer Experience Director to join the Clicks Group Limited team. The successful candidate will be responsible for ensuring the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling...

As a Customer Experience Director at Starbucks South Africa, you will be responsible for creating and implementing customer experience strategies that drive loyalty and retention.Your responsibilities will include:Analyzing customer feedback and identifying opportunities for improvement.Developing and implementing customer experience initiatives that drive...

About the OpportunityWe are looking for an experienced Assistant Director Customer Experience to join our team at OneDayOnly. The ideal candidate will have a strong background in customer service management and be able to drive process improvements.In this role, you will support the Head of Customer Service in overseeing department operations, driving...

Old Mutual Limited (OML) is a leading financial services company seeking a seasoned executive to lead our customer portfolio in the banking sector. As an Executive Director of Customer Experience, you will be responsible for developing and executing a comprehensive marketing strategy to raise awareness, increase adoption, and foster growth of our rewards and...

Financial Strategy RoleWe are seeking a skilled finance professional to join our Veblen Director Programme as a senior finance board member.As a key advisor, you will work closely with our team to develop and implement effective financial strategies.Key responsibilities include:Managing budgets to drive business growth and profitability.Providing timely and...

The Customer Experience Lead at TeleTech Holdings, Inc. plays a critical role in creating and delivering amazing customer experiences. As an Operations/Service Delivery Director in our Cape Town site, you will be part of a team that helps build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.You will...

Job DescriptionWe are seeking a highly skilled Customer Experience Manager to join our team at ACB Consulting. As a key member of our management team, you will be responsible for delivering exceptional customer experiences across all touchpoints and creating a positive atmosphere within the store.Key Responsibilities:Develop and implement strategies to...

About the RoleWe're looking for a talented Service Delivery Head to lead our team and drive customer satisfaction. As a Service Delivery Head, you'll be responsible for developing and implementing strategies to improve team performance and customer experience.You'll analyze data to identify trends and areas for improvement, and work closely with the client...

Are you passionate about delivering exceptional customer experiences? Do you have a talent for driving business growth through data-driven decision making? We are seeking a seasoned Senior Program Manager to join our team at Amazon.In this role, you will lead the development of strategy, drive key business metrics, and develop requirements for innovative...

Customer Service DirectorWe are seeking a Customer Service Director to lead our customer-focused team at Essential Health Pharmacy Group. This role involves enhancing shopper experiences, building relationships with customers, and ensuring exceptional customer service.The ideal candidate will have extensive experience in customer-facing roles, with a proven...

About the RoleWe are seeking a seasoned professional to lead our customer success team at Logimeter. As Head of Customer Success, you will be responsible for driving customer satisfaction, retention, and revenue growth.Key Responsibilities:Customer Success Strategy:Create and execute a comprehensive customer success strategy aligned with the company's...

TFG Limited is seeking a highly skilled and experienced Store Performance Director to lead our cosmetics division. As a key member of our team, you will be responsible for driving sales growth, managing store operations, and leading a high-performing team.Key ResponsibilitiesDevelop and implement sales strategies to drive turnover and achieve targets.Manage...

Career Growth Opportunities in Customer ExperienceTTEC is on the hunt for a skilled professional to manage client relationships and drive business growth as an Operations / Service Delivery Director in our Cape Town site. You'll be responsible for fostering collaboration between teams, driving innovation, and improving operational efficiency.Your Daily...

Qualifications and SkillsTo be successful in this role, you will require a Grade 12 qualification, 1-2 years' experience in retail (supervisory experience advantageous), and business understanding of retail trade, brand, customer, and product.A strong background in sales/Retail/Business Development experience is also essential.

We're a proud member of the dynamic Mr Price Group and we're committed to Employment Equity. Our offices have a view of the mountains, a beautiful Rancilio coffee machine, and plenty of books to borrow. We're always looking for new people to teach us new ways of doing things and help us make big things happen.About the JobThis position is perfect for someone...

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

Job Summary:The Retail Store Supervisor will be responsible for overseeing the day-to-day operations of our Western Cape stores, including managing sales and customer service teams. This role involves developing and implementing sales strategies, monitoring sales performance metrics, and coaching team members to achieve individual and collective targets.Main...

The Store Experience Development Director position at ACB Consulting involves leading the store team to deliver exceptional customer experiences. Key responsibilities include:Main Responsibilities:To lead the store team to deliver exceptional customer experiencesTo develop and implement effective sales strategiesTo manage and develop the sales assistant...

Financial Planning Expert - Wes-Kaap - Veblen Director Programme1 day agoJob title: Finance & Accounting Advisory Board MemberDescriptionThe Veblen Director Programme is seeking a highly skilled finance expert to join its advisory board. As a member of this esteemed group, you will contribute your expertise to drive strategic decision-making and ensure the...