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Administrative Assistant

1 week ago

Johannesburg, Gauteng, South Africa Sanlam Limited Full time

We are looking for a highly motivated individual to join our team at Sanlam Developing Markets, where we cater to the entry-level and emerging middle market in South Africa. Our goal is to understand our clients' unique requirements and offer a range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover, and personal accident plans.

Key Tasks
  • This role involves contributing to an optimal client experience in SRM Branches through speedy reception and referrals of clients and supporting the Branch Manager with administrative duties.
  • The successful candidate will be responsible for managing branch reception and client support.
  • General branch administration is also overseen by this role.
Requirements and Qualifications
  • A Matric certificate is required.
  • 1 - 2 years' experience in an office coordination/clerical/administrative capacity is essential.
  • Experience within insurance branches would be beneficial.
  • Client-facing experience in a service environment would be advantageous.
Competencies and Skills
  • Proficiency in Microsoft Office, especially Outlook and other office management systems.
  • A strong communicator (verbally and in writing).
  • Conflict management skills (dealing with difficult clients) would be advantageous.
  • Adaptable and open to learning.
Why Work With Us?
  • A competitive salary and performance-based incentives.
  • Opportunities for career advancement within a growing organization.
  • A supportive and collaborative work environment.
  • Ongoing training and development programs.