Retail Store Leader
3 days ago
Job Summary:
The Store Manager will lead a team of retail professionals to achieve business objectives, focusing on sales growth, cost control, risk mitigation, and exceptional customer service. This role requires a strong leader who can drive results, foster a positive store culture, and maintain high standards of store appearance and operations.
Key Responsibilities:
- Develop and implement strategies to increase sales and customer satisfaction, ensuring a world-class shopping experience.
- Minimize stock loss by promoting a healthy store culture and adhering to security measures, stock, and cash handling procedures.
- Manage costs effectively, driving efficiencies in store operations and maintaining a low-cost culture.
- Ensure administrative tasks are completed according to company guidelines, maintaining accurate records and reports.
- Lead and develop a high-performing team, providing training, coaching, and performance management.
- Maintain a safe and healthy work environment, adhering to company health and safety standards.
Requirements:
- Grade 12 or equivalent.
- Proficient in English language.
- Relevant tertiary education in a business or retail-related field (advantageous).
- 1-2 years of experience in a retail leadership role.
- Computer literacy in Microsoft and/or Google GSuite (advantageous).
Desirable Attributes:
- Passion for retail and delivering exceptional customer experiences.
- Integrity and willingness to go above and beyond.
- Strong interpersonal, communication, and leadership skills.
- Strong managerial capabilities, including planning, leading, organizing, and controlling.
- Ability to work under pressure in a fast-paced environment.
- Willingness to work retail hours.
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