Customer Service Representative Nights
4 weeks ago
We're seeking a talented Customer Service Representative to join our team in Cape Town, South Africa. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.
Key Responsibilities- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide accurate and helpful responses to customer inquiries
- Utilize product knowledge to resolve customer issues and provide solutions
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and ability to explain it to customers
- Computer experience and proficiency in software applications
TTEC is a global company dedicated to delivering exceptional customer experiences. We're committed to creating a diverse and inclusive workforce that reflects the communities we serve. Our company values include empathy, integrity, and innovation, and we're proud to be an equal opportunity employer.
We offer a comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives. If you're passionate about delivering exceptional customer service and have a caring and supportive nature, we encourage you to apply for this exciting opportunity.
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Customer Service Representative Nights
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Cape Town, Western Cape, South Africa TTEC Full timeAbout the RoleWe're seeking a skilled Customer Service Representative to join our team in Cape Town, South Africa. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences while working on site.Key ResponsibilitiesAnswer incoming communications from customers in a timely and professional mannerConduct...
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