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Fraud Investigation Team Lead

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa Huntswood Full time
Job Description

Huntswood is seeking a skilled and experienced Counter Fraud Specialist to lead our team in the analysis of motor policy fraud. As a key member of our CFS department, you will be responsible for providing technical support and guidance to your team, ensuring the delivery of business performance objectives and compliance with company procedures and policies.

The ideal candidate will have extensive experience in motor insurance policy fraud investigation and analysis, as well as strong leadership and people management skills. They will be able to motivate employees in a high-pressure environment and have excellent communication and problem-solving skills. If you are a results-driven professional with a passion for fraud prevention, we encourage you to apply for this exciting opportunity.

In this role, you will work closely with other departments to ensure consistency and best practice, and provide coaching and feedback to the team to achieve KPIs and SLAs. You will also conduct regular reviews to check the accuracy and quality of the team's work, and assist the Operations Manager with recruitment and training.