Customer Service Professional

4 days ago


Umhlanga, KwaZulu-Natal, South Africa Hollywoodbets Full time

At Hollywoodbets, we are on a mission to increase our global footprint and take on any challenge. Our talented Team is driven by a culture that allows for growth and career development.

The position of Customer Service Consultant will be responsible for ensuring a seamless customer care experience and resolving queries and complaints in a timely and efficient manner across all customer interaction platforms.

We are looking for individuals with 6 months of Contact Centre experience, excellent customer service skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Effective resolution of customer queries
  • Performing security checks for query resolution
  • Ensuring compliance with company policies and regulatory requirements
  • Investigating and resolving customer queries

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a leading brand in Africa and the UK.



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