Debt Recovery Project Coordinator
7 days ago
Job Overview:
About the RoleWe are seeking a skilled and experienced Debt Recovery Project Coordinator to join our team. In this role, you will be responsible for managing projects focused on reducing our debtors' book.
Main Responsibilities
- Lead and manage projects to reduce debtors' book through effective scheduling and project meetings.
- Analyze debt situations, including risk assessments, age debt reports, and identifying patterns or root causes of overdue payments.
- Coordinate quality control measures to ensure project deliverables meet business requirements and conduct monthly reconciliations on debtor accounts.
- Communicate with customers to follow up on payments, resolve account issues, and negotiate repayment terms.
- Oversee project efficiency and performance, measuring and reporting on outcomes, and offering suggestions for improvement.
- Serve as the primary point of contact for project-related queries, ensuring swift resolution of problems and efficient management of stakeholder communication.
- Collaborate with teams and work independently to ensure high-quality, accurate deliverables, updating and managing databases, and organizing workloads for effective debt collection.
- Maintain compliance with financial policies and procedures, including timely reporting, preparing bad debt write-offs, and referring overdue debts to external collection agencies as necessary.
Requirements
- Minimum 5 years of experience in credit control, coupled with a solid background in customer reconciliations.
- A comprehensive understanding of Accounts Receivable principles, including awareness of both internal and external business factors.
- Proficiency in computer applications, particularly in SAP (FI Module) and Microsoft Office (Excel, PowerPoint, and Word).
- Excellent business communication skills, encompassing telephone etiquette and professional email writing.
- Ability to effectively plan and organize, ensuring efficient workload management and adherence to deadlines.
- Ongoing problem-solving skills, a customer-focused approach, and proficient time management abilities.
Benefits of Joining Our Team
As a member of our team, you will enjoy a range of benefits, including opportunities for exposure, diverse career paths, and a focus on innovation and sustainability.
We offer professional development and training programs, stable and resource-rich work environments, and competitive compensation packages.
Our collaborative corporate culture, community engagement, and commitment to research and development provide a fulfilling and dynamic work experience ideal for those seeking professional growth and contributing to significant industry advancements.
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