Branch External Sales and Service Advisor OBR

1 week ago


Pretoria, Gauteng, South Africa FirstRand Bank Limited Full time

About the Role

We are seeking a highly skilled External Sales and Service Advisor to join our team in FNB Points of Presence. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, providing a positive customer experience, and educating customers on our banking platforms.

Key Responsibilities

  • Build and maintain strong relationships with clients to drive sales and customer satisfaction.
  • Provide exceptional customer service by being helpful and sensitive to customer transactional needs and expectations.
  • Educate customers on our banking platforms and provide tailored solutions to meet their needs.
  • Analyze customer data to identify opportunities for growth and recommend targeted solutions.
  • Achieve sales results by providing contextual and integrated financial solutions to customers.
  • Conduct yourself in an ethical manner and take accountability for your performance and personal development.

Requirements

  • A completed financial related qualification (NQF5 or higher)
  • 1-2 years' experience in Client Services Support and delivery

What We Offer

  • Opportunities to build relationships as part of a dynamic team
  • A challenging working environment
  • Personal and professional growth
  • Opportunities to have an impact in a local market as a brand ambassador

Who We Are Looking For

  • Candidate Centric
  • Enjoy solving problems
  • Persuasive selling skills
  • Able to understand rules in a regulated environment
  • Agile and Flexible
  • Strong communication and interpersonal skills
  • Results-driven attitude with a passion for exceeding targets
  • Excellent Organisational skills and attention to detail

Apply Now



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