Branch External Sales and Service Advisor OBR
1 week ago
About the Role
We are seeking a highly skilled External Sales and Service Advisor to join our team in FNB Points of Presence. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, providing a positive customer experience, and educating customers on our banking platforms.
Key Responsibilities
- Build and maintain strong relationships with clients to drive sales and customer satisfaction.
- Provide exceptional customer service by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers on our banking platforms and provide tailored solutions to meet their needs.
- Analyze customer data to identify opportunities for growth and recommend targeted solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner and take accountability for your performance and personal development.
Requirements
- A completed financial related qualification (NQF5 or higher)
- 1-2 years' experience in Client Services Support and delivery
What We Offer
- Opportunities to build relationships as part of a dynamic team
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador
Who We Are Looking For
- Candidate Centric
- Enjoy solving problems
- Persuasive selling skills
- Able to understand rules in a regulated environment
- Agile and Flexible
- Strong communication and interpersonal skills
- Results-driven attitude with a passion for exceeding targets
- Excellent Organisational skills and attention to detail
Apply Now
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