Heavy Equipment Sales Support Specialist
3 weeks ago
C3 Resources is seeking an experienced Heavy Equipment Sales Support Specialist to join our team.
Responsibilities:- Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports.
- Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders.
- Technical Support: Prepare technical proposals and learn key details about our product range to support the sales process.
- CRM Management: Maintain and update customer records in the CRM system, tracking interactions and order history.
- Team Coordination: Liaise with internal departments (engineering, production, logistics) to ensure smooth processing and fulfillment of orders.
- Sales Reporting: Compile regular sales reports and assist in market research to help identify sales trends and opportunities.
- Experience in Sales Support: Previous experience, at least 5 years, in a technical or industrial environment is highly preferred.
- Strong Communication Skills: Ability to interact professionally with both customers and internal teams, offering clear, concise, and timely communication.
- Organizational Skills: High attention to detail with the ability to manage multiple tasks and deadlines simultaneously.
- Technical Aptitude: Comfortable working with technical products, and the ability to quickly learn about our heavy equipment product range.
- Customer-Focused: A proactive approach to customer service, ensuring customer satisfaction through prompt support and problem-solving.
- Team Player: Ability to work collaboratively with the sales team and other departments.
- Any related qualification will be considered to your advantage. Please include in your application.
- Minimum of 5 years experience in a similar sales support or administrative role.
- Familiarity with the heavy equipment or the manufacturing industry is essential.
- A competitive salary of $65,000 - $80,000 per annum.
- Opportunities for growth and professional development.
- A supportive and dynamic work environment.
We are looking for someone who is organized, technically minded, and thrives in a fast-paced environment.
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