Workforce Manager

Job Title: Workforce ManagerJoin Mukuru as a Workforce Manager and take on the challenge of optimizing our Contact Centre's productivity. As a key member of our team, you will be responsible for analyzing and reporting on employee productivity, ensuring the right amount of staff is scheduled for each channel, and developing forecasts of workload.About the...

Workforce Manager Job DescriptionIsilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.Key Responsibilities:Workforce Planning: Develop and implement effective...

Workforce Manager Job DescriptionIsilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.Key Responsibilities:Workforce Planning: Develop and implement workforce...

Workforce Management Manager Job DescriptionAt ABC Worldwide, we are seeking a highly skilled Workforce Management Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient management of our workforce to meet business requirements.Key Responsibilities:Forecasting and Scheduling: Generate accurate...

About this role:Job Summary:We are seeking an experienced Senior Workforce Manager to join our team at WNS Global Services. As a key member of our Contact Center Operations team, you will be responsible for forecasting, planning, and resourcing functions within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time...

Workforce Management ManagerWe are seeking a highly skilled Workforce Management Manager to lead our team in optimizing our workforce management processes.Key Responsibilities:Develop and implement accurate forecasting models to ensure optimal staffing levels.Design and maintain efficient scheduling processes to meet business requirements.Lead a team of...

Job SummaryWe are seeking a highly skilled and experienced Workforce Management Lead to join our team at WNS Global Services. The successful candidate will be responsible for managing and optimizing our workforce to ensure seamless delivery of services to our clients.Key ResponsibilitiesDevelop and implement effective workforce management strategies to meet...

{"title": "Workforce Management Manager", "description": "Workforce Management ManagerABC Worldwide is seeking a highly skilled Workforce Management Manager to lead our team in optimizing our workforce management processes.Key Responsibilities:Develop and implement forecasting and scheduling strategies to ensure optimal staffing levels and meet business...

Job Title: Group ManagerJob Summary:We are seeking a highly skilled Group Manager to join our team at WNS Global Services. As a Group Manager, you will be responsible for leading a team of Planners, Schedulers, and Real Time Administrators in our contact center operations.Key Responsibilities:Forecasting, planning, and resourcing for our campaignsManagement...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...

Job DescriptionThis WFM role is responsible for creating schedules based on forecast and actual trends.We are looking for a professional who can improve efficiencies and enhance utilization of resources.Support real-time teams to manage and achieve the SLAs.Key Responsibilities:Expert level understanding of Workforce management principles such as Erlang C...

Job Title: Group ManagerThe Group Manager will be responsible for leading the forecasting, planning, and resourcing function within our campaigns, as well as managing a team of Planners, Schedulers, and Real Time Administrators (RTA). The ideal candidate will have a strong understanding of workforce management principles, including Erlang C, and experience...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...

Job Title: Group ManagerJob Summary:We are seeking a highly skilled Group Manager to join our team at WNS Global Services. As a Group Manager, you will be responsible for leading a team of Planners, Schedulers, and Real Time Administrators in the forecasting, planning, and resourcing function within our campaigns.Key Responsibilities:Optimize workforce...

Job DescriptionWe are seeking a highly skilled Workforce Management Specialist to join our team at WNS Global Services.Key Responsibilities:Develop and implement effective workforce management strategies to optimize resource allocation and improve productivity.Collaborate with operations and client teams to forecast and plan capacity needs.Analyze reports...

Workforce Manager - Operations ExpertIsilumko Staffing is seeking a highly skilled Workforce Manager - Operations Expert to join our team. The ideal candidate will possess a strong background in workforce management, with a focus on operations and optimization.Key Responsibilities:Develop and implement effective workforce management strategies to improve...

Isilumko Staffing is urgently seeking a Workforce Manager to join their team.Key Responsibilities:Develop and implement workforce management strategies to optimize operational efficiency.Lead a team of workforce management professionals to ensure seamless delivery of services.Collaborate with cross-functional teams to align workforce management with business...

Job DescriptionThe purpose of this role is to oversee the forecasting, planning, and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time Administrators (RTA).This position is responsible for optimizing the utilization of our workforce to drive efficiency and reduce resource costs.Key...

At Telebest, we are seeking a skilled Workforce Management Analyst to join our team. In this role, you will be responsible for the creation and management of schedules to ensure optimal delivery of customer experience. Your duties will include real-time monitoring and reporting of schedule deviations, coordination with outsourced sites, and work on real-time...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Workforce Analyst, you will play a critical role in ensuring the optimal deployment of our workforce to meet the needs of our customers.Key ResponsibilitiesProvide support in creating and communicating site...