Workforce Optimization Manager

Job DescriptionThe purpose of this role is to oversee the forecasting, planning, and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time Administrators (RTA).This position is responsible for optimizing the utilization of our workforce to drive efficiency and reduce resource costs.Key...

Job Title: Workforce ManagerJoin Mukuru as a Workforce Manager and take on the challenge of optimizing our Contact Centre's productivity. As a key member of our team, you will be responsible for analyzing and reporting on employee productivity, ensuring the right amount of staff is scheduled for each channel, and developing forecasts of workload.About the...

Workforce Manager Job DescriptionAre you a seasoned professional looking to take your career to the next level? Do you have a passion for workforce management and a knack for analyzing data? We're seeking a highly skilled Workforce Manager to join our team at Mukuru.Key Responsibilities:Develop and implement workforce management strategies to optimize...

Workforce Manager Job DescriptionIsilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.Key Responsibilities:Workforce Planning: Develop and implement effective...

Workforce Management ManagerWe are seeking a highly skilled Workforce Management Manager to lead our team in optimizing our workforce management processes.Key Responsibilities:Develop and implement accurate forecasting models to ensure optimal staffing levels.Design and maintain efficient scheduling processes to meet business requirements.Lead a team of...

{"title": "Workforce Management Manager", "description": "Workforce Management ManagerABC Worldwide is seeking a highly skilled Workforce Management Manager to lead our team in optimizing our workforce management processes.Key Responsibilities:Develop and implement forecasting and scheduling strategies to ensure optimal staffing levels and meet business...

Workforce Manager Job DescriptionIsilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.Key Responsibilities:Workforce Planning: Develop and implement workforce...

Job DescriptionWe are seeking a highly skilled Workforce Management Specialist to join our team at WNS Global Services.Key Responsibilities:Develop and implement effective workforce management strategies to optimize resource allocation and improve productivity.Collaborate with operations and client teams to forecast and plan capacity needs.Analyze reports...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Workforce Analyst, you will play a critical role in ensuring the optimal deployment of our workforce to meet the needs of our customers.Key ResponsibilitiesProvide support in creating and communicating site...

Job Title: Assistant ManagerWNS Global Services is seeking an experienced Assistant Manager to join our Workforce Management team. As an Assistant Manager, you will play a key role in ensuring the efficient management of our contact center resources.Key Responsibilities:Develop and maintain short and long-term forecast/capacity plans to ensure sufficient...

Job Title: Assistant ManagerWNS Global Services is seeking an experienced Assistant Manager to join our Workforce Management team. As an Assistant Manager, you will play a key role in ensuring the efficient management of our contact center resources.Key Responsibilities:Develop and maintain short and long-term forecast/capacity plans to ensure sufficient...

Workforce Management Manager Job DescriptionAt ABC Worldwide, we are seeking a highly skilled Workforce Management Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient management of our workforce to meet business requirements.Key Responsibilities:Forecasting and Scheduling: Generate accurate...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...

Position OverviewWe are seeking a qualified Boiler Operator to oversee and manage our boiler operations. The ideal candidate will possess the necessary experience and valid certification in this field.Key ResponsibilitiesMonitor and maintain boiler systems to ensure optimal performance.Conduct regular inspections and troubleshooting of equipment.Ensure...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our AWS Trust & Safety team in Cape Town, South Africa. As a Workforce Analyst, you will play a critical role in supporting the creation and communication of site and profile-level short-term capacity plans to proactively manage known or projected capacity risks.Key...

Job Title: Boiler OperatorWe are seeking a skilled Boiler Operator to join our team at Workforce Holdings.Key Responsibilities:Operate and maintain industrial boilers to ensure efficient and safe production.Monitor and control boiler performance, making adjustments as necessary to optimize output.Perform routine maintenance tasks, including cleaning and...

Tele-handler Operator Job DescriptionWe are seeking a skilled Tele-handler Operator to join our team at Workforce Holdings.Key Responsibilities:Operate tele-handler equipment safely and efficiently.Maintain and repair tele-handler equipment to ensure optimal performance.Collaborate with colleagues to achieve team goals and objectives.Requirements:At least 2...

Job DescriptionWe are seeking a highly skilled Workforce Management Professional to join our team at WNS Global Services. As a key member of our operations team, you will be responsible for managing team members or working as an individual contributor, ensuring accuracy and timeliness of deliverables for the respective vertical/accounts aligned.Key...

Job Title: Boiler OperatorWe are seeking a skilled Boiler Operator to join our team at Workforce Holdings. The successful candidate will be responsible for ensuring the safe and efficient operation of our industrial boilers.Key Responsibilities:Operate and maintain industrial boilers to produce steam and hot waterMonitor and control boiler performance to...