Workforce Operations Manager
3 weeks ago
Isilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.
Key Responsibilities:- Workforce Planning: Develop and implement workforce plans to meet business needs, taking into account forecasting, scheduling, and real-time management.
- Dialer Management: Manage dialer systems for outbound campaigns, ensuring optimal performance and efficiency.
- Team Leadership: Lead and motivate a team of workforce management professionals, providing guidance and support to ensure successful outcomes.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Communication: Develop and maintain effective communication with stakeholders, including team members, management, and clients.
- Education: Bachelor's degree in a related field.
- Experience: Minimum 4 years of experience in workforce management, with a strong background in dialer management and team leadership.
- Skills: Excellent forecasting, scheduling, and real-time management skills, with strong analytical and problem-solving abilities.
- Tools: Proficient in Microsoft Office and dialer systems.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Environment: A collaborative and dynamic work environment.
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Workforce Operations Manager
5 days ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full timeWorkforce Manager Job DescriptionIsilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.Key Responsibilities:Workforce Planning: Develop and implement effective...
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Workforce Manager
2 weeks ago
Cape Town, Western Cape, South Africa Mukuru Full timeWorkforce Manager Job DescriptionAre you a seasoned professional looking to take your career to the next level? Do you have a passion for workforce management and a knack for analyzing data? We're seeking a highly skilled Workforce Manager to join our team at Mukuru.Key Responsibilities:Develop and implement workforce management strategies to optimize...
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Workforce Manager
2 weeks ago
Cape Town, Western Cape, South Africa Mukuru Full timeJob Title: Workforce ManagerJoin Mukuru as a Workforce Manager and take on the challenge of optimizing our Contact Centre's productivity. As a key member of our team, you will be responsible for analyzing and reporting on employee productivity, ensuring the right amount of staff is scheduled for each channel, and developing forecasts of workload.About the...
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Workforce Management Specialist
3 weeks ago
Cape Town, Western Cape, South Africa ABC Worldwide Full timeWorkforce Management Manager Job DescriptionAt ABC Worldwide, we are seeking a highly skilled Workforce Management Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient management of our workforce to meet business requirements.Key Responsibilities:Forecasting and Scheduling: Generate accurate...
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Workforce Management Specialist
4 weeks ago
Cape Town, Western Cape, South Africa ABC Worldwide Full time{"title": "Workforce Management Manager", "description": "Workforce Management ManagerABC Worldwide is seeking a highly skilled Workforce Management Manager to lead our team in optimizing our workforce management processes.Key Responsibilities:Develop and implement forecasting and scheduling strategies to ensure optimal staffing levels and meet business...
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Milling Machine Operator
2 weeks ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeJob Title: Semi-Skilled Milling OperatorWe are seeking a skilled Semi-Skilled Milling Operator to join our team at Workforce Holdings. Our client, a leading manufacturer of rifle buds, requires an individual with experience in rotary cutting and step cutting in wood and metal.Key Responsibilities:Operate milling machines to cut and shape wood and metal...
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Workforce Management Analyst
4 weeks ago
Cape Town, Western Cape, South Africa TFG Human Resources Full timeJob Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...
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Workforce Management Analyst
2 weeks ago
Cape Town, Western Cape, South Africa TFG Human Resources Full timeJob Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...
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Workforce Management Specialist
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob DescriptionWe are seeking a highly skilled Workforce Management Specialist to join our team at WNS Global Services.Key Responsibilities:Develop and implement effective workforce management strategies to optimize resource allocation and improve productivity.Collaborate with operations and client teams to forecast and plan capacity needs.Analyze reports...
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Workforce Management Specialist
7 days ago
Cape Town, Western Cape, South Africa ABC Worldwide Full timeWorkforce Management ManagerWe are seeking a highly skilled Workforce Management Manager to lead our team in optimizing our workforce management processes.Key Responsibilities:Develop and implement accurate forecasting models to ensure optimal staffing levels.Design and maintain efficient scheduling processes to meet business requirements.Lead a team of...
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Boiler Plant Operator
3 weeks ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeJob Title: Boiler OperatorWe are seeking a skilled Boiler Operator to join our team at Workforce Holdings.Key Responsibilities:Operate and maintain industrial boilers to ensure efficient and safe production.Monitor and control boiler performance, making adjustments as necessary to optimize output.Perform routine maintenance tasks, including cleaning and...
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Boiler Plant Operator
4 days ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeJob Title: Boiler OperatorWe are seeking a skilled Boiler Operator to join our team at Workforce Holdings. The successful candidate will be responsible for ensuring the safe and efficient operation of our industrial boilers.Key Responsibilities:Operate and maintain industrial boilers to produce steam and hot waterMonitor and control boiler performance to...
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Workforce Analyst
5 days ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeAbout the RoleWe are seeking a highly skilled Workforce Analyst to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Workforce Analyst, you will play a critical role in ensuring the optimal deployment of our workforce to meet the needs of our customers.Key ResponsibilitiesProvide support in creating and communicating site...
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Milling Machine Operator
4 days ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeJob Title: Semi-Skilled Milling OperatorWe are seeking a skilled Semi-Skilled Milling Operator to join our team at Workforce Holdings. As a key member of our production team, you will be responsible for operating milling machines to produce high-quality products.Key Responsibilities:Operate milling machines to cut and shape wood and metal componentsPerform...
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Tele-handler Operator
1 month ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeWe are seeking a skilled Tele-handler Operator to join our team at Workforce Holdings. As a Tele-handler Operator, you will be responsible for operating heavy machinery and equipment to handle materials and goods.To be successful in this role, you will need to have:At least 2 years of experience in operating heavy machinery and equipmentA valid certificate...
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Boiler Plant Operator
4 weeks ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeWe are seeking a highly skilled Boiler Operator to join our team at Workforce Holdings. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our industrial boiler systems.Key Responsibilities:Operate and maintain industrial boiler systems to ensure optimal performance and efficiencyConduct regular...
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Tele-handler Equipment Operator
1 week ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeTele-handler Operator Job DescriptionWe are seeking a skilled Tele-handler Operator to join our team at Workforce Holdings.Key Responsibilities:Operate tele-handler equipment safely and efficiently.Maintain and repair tele-handler equipment to ensure optimal performance.Collaborate with colleagues to achieve team goals and objectives.Requirements:At least 2...
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Telecommunications Equipment Operator
3 weeks ago
Cape Town, Western Cape, South Africa Workforce Holdings Full timeWorkforce Holdings is seeking a skilled Tele-handler Operator to join our team. The ideal candidate will have at least 2 years of experience in a similar role, a valid Certificate, and a clear criminal record. As a Tele-handler Operator, you will be responsible for handling and maintaining telecommunications equipment. If you have the necessary skills and...
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Workforce Optimization Manager
2 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Group ManagerJob Summary:We are seeking a highly skilled Group Manager to join our team at WNS Global Services. As a Group Manager, you will be responsible for leading a team of Planners, Schedulers, and Real Time Administrators in the forecasting, planning, and resourcing function within our campaigns.Key Responsibilities:Optimize workforce...
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Workforce Optimization Manager
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob DescriptionThe purpose of this role is to oversee the forecasting, planning, and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time Administrators (RTA).This position is responsible for optimizing the utilization of our workforce to drive efficiency and reduce resource costs.Key...